Implications for Managers

  • Effective teams have adequate resources, effective leadership, a climate of trust, and a performance evaluation and reward system that reflects team contributions. These teams have individuals with technical expertise, and the right traits and skills.

  • Effective teams tend to be small. They have members who fill role demands and who prefer to be part of a group.

  • Effective teams have members who believe in the team’s capabilities, are committed to a common plan and purpose, and have an accurate shared mental model of what it is to be accomplished.

  • Select individuals who have the interpersonal skills to be effective team players; provide training to develop teamwork skills; and reward individuals for cooperative efforts.

  • Do not assume that teams are always needed. When tasks will not benefit from interdependency, individuals may be the better choice.

Try It!

If your professor has assigned this, go to the Assignments section of mymanagementlab.com to complete the Simulation: Teams.

Personal Inventory Assessments

Team Development Behaviors

Take this assessment to learn more about behavior in teams.

  1. 10-1. From your understanding of the chapter, list the characteristics of an optimally successful team.

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