10 Understanding Work Teams

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Learning Objectives

After studying this chapter, you should be able to:

  1. Analyze the continued popularity of teams in organizations.

  2. Contrast groups and teams.

  3. Contrast the five types of team arrangements.

  4. Identify the characteristics of effective teams.

  5. Explain how organizations can create team players.

  6. Decide when to use individuals instead of teams.

Chapter Warm-up

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