Implications for Managers

  • Realize that an organization’s culture is relatively fixed in the short term. To affect change, involve top management and strategize a long-term plan.

  • Hire individuals whose values align with those of the organization; these employees will tend to remain committed and satisfied. Not surprisingly, “misfits” have considerably higher turnover rates.

  • Understand that employees’ performance and socialization depend to a considerable degree on their knowing what to do and not do. Train your employees well and keep them informed of changes to their job roles.

  • You can shape the culture of your work environment, sometimes as much as it shapes you. All managers can especially do their part to create an ethical culture and to consider spirituality and its role in creating a positive organizational culture.

  • Be aware that your company’s organizational culture may not be “transportable” to other countries. Understand the cultural relevance of your organization’s norms before introducing new plans or initiatives overseas.

Try It!

If your professor has assigned this, go to the Assignments section of mymanagementlab.com to complete the Simulation: Organizational Culture.

Personal Inventory Assessments

Organizational Structure Assessment

To learn about how organizations are structured, complete this PIA.

  1. 16-1. What are the ways you would like to influence an organization’s culture? How will you go about making a difference?

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