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After studying this chapter, you should be able to:
Describe the common characteristics of organizational culture.
Compare the functional and dysfunctional effects of organizational culture on people and the organization.
Identify the factors that create and sustain an organization’s culture.
Show how culture is transmitted to employees.
Describe the similarities and differences in creating an ethical culture, a positive culture, and a spiritual culture.
Show how national culture can affect the way organizational culture is interpreted in another country.
If your professor has assigned this, go to the Assignments section of mymanagementlab.com to complete the chapter warm-up.
If your professor has assigned this, go to the Assignments section of mymanagementlab.com to complete the video exercise titled Organizational Culture (TWZ Role Play).
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