- Essentials of Organizational Behavior
- Brief Contents
- Contents
- Preface
- About the Authors
- Part 1 Understanding Yourself and Others
- 1 What Is Organizational Behavior?
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- Learning Objectives
- Management and Organizational Behavior
- Complementing Intuition with Systematic Study
- Disciplines That Contribute to the OB Field
- There are Few Absolutes in OB
- Challenges and Opportunities for OB
- Coming Attractions: Developing An OB Model
- Summary
- Implications for Managers
- 2 Diversity in Organizations
- 3 Attitudes and Job Satisfaction
- 4 Emotions and Moods
- 5 Personality and Values
- 1 What Is Organizational Behavior?
- Part 2 Making and Implementing Decisions
- 6 Perception and Individual Decision Making
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- Learning Objectives
- What is Perception?
- Person Perception: Making Judgments about Others
- The Link Between Perception and Individual Decision Making
- Decision Making in Organizations
- Influences on Decision Making: Individual Differences and Organizational Constraints
- What About Ethics in Decision Making?
- Creativity, Creative Decision Making, and Innovation in Organizations
- Summary
- Implications for Managers
- 7 Motivation Concepts
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- Learning Objectives
- Motivation
- Early Theories of Motivation
- Contemporary Theories of Motivation
- Other Contemporary Theories of Motivation
- Job Engagement
- Integrating Contemporary Theories of Motivation
- Summary
- Implications for Managers
- 8 Motivation: From Concepts to Applications
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- Learning Objectives
- Motivating by Job Design: The Job Characteristics Model (JCM)
- Using Job Redesign to Motivate Employees
- Using Alternative Work Arrangements to Motivate Employees
- Using Employee Involvement and Participation (EIP) to Motivate Employees
- Using Extrinsic Rewards to Motivate Employees
- Using Benefits to Motivate Employees
- Using Intrinsic Rewards to Motivate Employees
- Summary
- Implications for Managers
- 6 Perception and Individual Decision Making
- Part 3 Communicating in Groups and Teams
- 9 Foundations of Group Behavior
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- Learning Objectives
- Groups and Group Identity
- Stages of Group Development
- Group Property 1: Roles
- Group Property 2: Norms
- Group Property 3: Status, and Group Property 4: Size
- Group Property 5: Cohesiveness, and Group Property 6: Diversity
- Group Decision Making
- Summary
- Implications for Managers
- 10 Understanding Work Teams
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- Learning Objectives
- Why have Teams become so Popular?
- Differences between Groups and Teams
- Types of Teams
- Creating Effective Teams
- Turning Individuals into Team Players
- Beware! Teams Aren’t Always the Answer
- Summary
- Implications for Managers
- 11 Communication
- 9 Foundations of Group Behavior
- Part 4 Negotiating Power and Politics
- 12 Leadership
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- Learning Objectives
- Trait Theories of Leadership
- Behavioral Theories
- Contingency Theories
- Contemporary Theories of Leadership
- Responsible Leadership
- Positive Leadership
- Challenges to our Understanding of Leadership
- Summary
- Implications for Managers
- 13 Power and Politics
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- Learning Objectives
- Power and Leadership
- Bases of Power
- Dependence: The Key to Power
- Power Tactics
- How Power Affects People
- Politics: Power in Action
- Causes and Consequences of Political Behavior
- Summary
- Implications for Managers
- 14 Conflict and Negotiation
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- Learning Objectives
- A Definition of Conflict
- The Conflict Process
- Negotiation
- The Negotiation Process
- Individual Differences in Negotiation Effectiveness
- Negotiating in a Social Context
- Third-Party Negotiations
- Summary
- Implications for Managers
- 12 Leadership
- Part 5 Leading, Understanding, and Transforming the Organization System
- 15 Foundations of Organization Structure
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- Learning Objectives
- What is Organizational Structure?
- Common Organizational Frameworks and Structures
- Alternate Design Options
- The Leaner Organization: Downsizing
- Why Do Structures Differ?
- Organizational Designs and Employee Behavior
- Summary
- Implications for Managers
- 16 Organizational Culture
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- Learning Objectives
- What is Organizational Culture?
- What do Cultures do?
- Creating and Sustaining Culture
- How Employees Learn Culture
- Influencing an Organizational Culture
- The Global Context
- Summary
- Implications for Managers
- 17 Organizational Change and Stress Management
- 15 Foundations of Organization Structure
- Epilogue
- Endnotes
- Glossary
- Index