Implications for Managers

  • Of the major job attitudes—job satisfaction, job involvement, organizational commitment, perceived organizational support (POS), and employee engagement—remember that an employee’s job satisfaction level is the best single predictor of behavior.

  • Pay attention to your employees’ job satisfaction levels as determinants of their performance, turnover, absenteeism, and withdrawal behaviors.

  • Measure employee job attitudes objectively and at regular intervals in order to determine how employees are reacting to their work.

  • To raise employee satisfaction, evaluate the fit between the employee’s work interests and the intrinsic parts of the job; then create work that is challenging and interesting to the individual.

  • Consider the fact that high pay alone is unlikely to create a satisfying work environment.

Try It!

If your professor has assigned this, go to the Assignments section of mymanagementlab.com to complete the Simulation: Attitudes & Job Satisfaction.

Personal Inventory Assessments

Core Self-Evaluation (CSE) Scale

You probably have a general awareness of your CSE, or how you candidly view your capabilities. This PIA can provide you with further insight.

  1. 3-1. Based on your own experiences, can you identify situations in which your job attitudes directly influenced your behavior?

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