This section describes some of the key marketing positions.
Advertising is one of the most exciting fields in marketing, offering a wide range of career opportunities.
Key advertising positions include copywriter, art director, production manager, account executive, account planner, and media planner/buyer.
Copywriters write advertising copy and help find the concepts behind the written words and visual images of advertisements.
Art directors, the other part of the creative team, help translate the copywriters’ ideas into dramatic visuals called “layouts.” Agency artists develop print layouts, package designs, television and video layouts (called “storyboards”), corporate logotypes, trademarks, and symbols.
Production managers are responsible for physically creating ads, either in-house or by contracting through outside production houses.
Account development executives research and understand clients’ markets and customers and help develop marketing and advertising strategies to affect them.
Account executives serve as liaisons between clients and agencies. They coordinate the planning, creation, production, and implementation of an advertising campaign for the account.
Account planners serve as the voice of the consumer in the agency. They research consumers to understand their needs and motivations as a basis for developing effective ad campaigns.
Digital content managers plan and place digital and social media marketing and advertising content and coordinate it with traditional media content.
Media planners (or buyers) determine the best mix of television, radio, newspaper, magazine, digital, and other media for the advertising campaign.
Work in advertising requires strong people skills in order to interact closely with an often-difficult and demanding client base. In addition, advertising attracts people with strong skills in planning, problem solving, creativity, communication, initiative, leadership, and presentation. Advertising involves working under high levels of stress and pressure created by unrelenting deadlines. Advertisers frequently have to work long hours to meet deadlines for a presentation. But work achievements are very apparent, with the results of creative strategies observed by thousands or even millions of people.
Positions in advertising sometimes require an MBA. But most jobs only require a business, graphic arts, or liberal arts degree. Advertising positions often serve as gateways to higher-level management. Moreover, with large advertising agencies opening offices all over the world, there is the possibility of eventually working on global campaigns.
Starting advertising salaries are relatively low compared to those of some other marketing jobs because of strong competition for entry-level advertising jobs. Compensation will increase quickly as you move into account executive or other management positions. For more facts and figures, see the online pages of Advertising Age, a key ad industry publication (www.adage.com, click on the Jobs link) and the American Association of Advertising Agencies (www.aaaa.org).
Brand and product managers plan, direct, and control business and marketing efforts for their products. They are involved with research and development, packaging, manufacturing, sales and distribution, advertising, promotion, market research, and business analysis and forecasting.
A company’s brand management team consists of people in several positions:
Brand managers guide the development of marketing strategies for a specific brand.
Assistant brand managers are responsible for certain strategic components of the brand.
Product managers oversee several brands within a product line or product group.
Product category managers direct multiple product lines in the product category.
Market analysts research the market and provide important strategic information to the project managers.
Project directors are responsible for collecting market information on a marketing or product project.
Research directors oversee the planning, gathering, and analyzing of all organizational research.
Brand and product management requires high problem-solving, analytical, presentation, communication, and leadership skills as well as the ability to work well in a team. Product management requires long hours and involves the high pressure of running large projects. In consumer goods companies, the newcomer—who usually needs an MBA—joins a brand team as an assistant and learns the ropes by doing numerical analyses and assisting senior brand people. This person eventually heads the team and later moves on to manage a larger brand, then several brands.
Many industrial goods companies also have product managers. Product management is one of the best training grounds for future corporate officers. Product management also offers good opportunities to move into international marketing. Product managers command relatively high salaries. Because this job category encourages or requires a master’s degree, starting pay tends to be higher than in other marketing categories such as advertising or retailing.
Sales and sales management opportunities exist in a wide range of profit and not-for-profit organizations and in product and service organizations, including financial, insurance, consulting, and government organizations.
Key jobs include consumer sales, industrial sales, national account managers, service support, sales trainers, and sales management
Consumer sales involves selling consumer products and services through retailers.
Industrial sales involves selling products and services to other businesses.
National account managers (NAMs) oversee a few very large accounts.
Service support personnel support salespeople during and after the sale of a product.
Sales trainers train new hires and provide refresher training for all sales personnel.
Sales management includes a sequence of positions ranging from district manager to vice president of sales.
Salespeople enjoy active professional lives, working outside the office and interacting with others. They manage their own time and activities. And successful salespeople can be very well paid. Competition for top jobs can be intense. Every sales job is different, but some positions involve extensive travel, long workdays, and working under pressure. You can also expect to be transferred more than once between company headquarters and regional offices. However, most companies are now working to bring good work–life balance to their salespeople and sales managers.
Selling is a people profession in which you will work with people every day, all day long. In addition to people skills, sales professionals need sales and communication skills. Most sales positions also require strong problem-solving, analytical, presentation, and leadership abilities as well as creativity and initiative. Teamwork skills are increasingly important.
Career paths lead from salesperson to district, regional, and higher levels of sales management and, in many cases, to the top management of the firm. Today, most entry-level sales management positions require a college degree. Increasingly, people seeking selling jobs are acquiring sales experience in an internship capacity or from a part-time job before graduating. Sales positions are great springboards to leadership positions, with more CEOs starting in sales than in any other entry-level position. This might explain why competition for top sales jobs is intense.
Starting base salaries in sales may be moderate but compensation is often supplemented by significant commission, bonus, or other incentive plans. In addition, many sales jobs include a company car or car allowance. Successful salespeople are among most companies’ highest paid employees.
Retailing provides an early opportunity to assume marketing responsibilities. Key jobs include store manager, regional manager, buyer, department manager, and salesperson. Store managers direct the management and operation of an individual store. Regional managers manage groups of stores across several states and report performance to headquarters. Buyers select and buy the merchandise that the store carries. The department manager acts as store manager of a department, such as clothing, but on the department level. The salesperson sells merchandise to retail customers. Retailing can involve relocation, but generally there is little travel, unless you are a buyer. Retailing requires high people and sales skills because retailers are constantly in contact with customers. Enthusiasm, willingness, and communication skills are very helpful for retailers, too.
Retailers work long hours, but their daily activities are often more structured than in some types of marketing positions. Starting salaries in retailing tend to be low, but pay increases as you move into management or a retailing specialty job.
Marketing researchers interact with managers to define problems and identify the information needed to resolve them. They design research projects, prepare questionnaires and samples, analyze data, prepare reports, and present their findings and recommendations to management. They must understand statistics, data analytics tools, consumer behavior, psychology, and sociology. As more and more marketing research goes digital, they must also understand the ins and outs of obtaining and managing online information. A master’s degree helps. Career opportunities exist with manufacturers, retailers, some wholesalers, trade and industry associations, marketing research firms, advertising agencies, and governmental and private nonprofit agencies.
People interested in new product planning can find opportunities in many types of organizations. They usually need a good background in marketing, marketing research, and sales forecasting; they need organizational skills to motivate and coordinate others; and they may need a technical background. Usually, these people work first in other marketing positions before joining the new product department.
Marketing logistics, or physical distribution, is a large and dynamic field, with many career opportunities. Major transportation carriers, manufacturers, wholesalers, and retailers all employ logistics specialists. Increasingly, marketing teams include logistics specialists, and marketing managers’ career paths include marketing logistics assignments. Coursework in quantitative methods, finance, accounting, and marketing will provide you with the necessary skills for entering the field.
Most organizations have a public relations staff to anticipate problems with various publics, handle complaints, deal with media, and build the corporate image. People interested in public relations should be able to speak and write clearly and persuasively, and they should have a background in journalism, communications, or the liberal arts. The challenges in this job are highly varied and very people-oriented.
The key jobs in not-for-profits include marketing director, director of development, event coordinator, publication specialist, and intern/volunteer. The marketing director is in charge of all marketing activities for the organization. The director of development organizes, manages, and directs the fundraising campaigns that keep a not-for-profit in existence. An event coordinator through implementation. The publication specialist oversees publications designed to promote awareness of the organization.
Although typically an unpaid position, the intern/volunteer performs various marketing functions, and this work can be an important step to gaining a full-time position. The not-for-profit sector is typically not for someone who is money-driven. Rather, most not-for-profits look for people with a strong sense of community spirit and the desire to help others. Therefore, starting pay is usually lower than in other marketing fields. However, the bigger the not-for-profit, the better your chance of rapidly increasing your income when moving into upper management.
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