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by Peachpit Press
Apple Training Series: Desktop and Portable Systems, Second Edition
Copyright
Getting Started
Tools and Practices
Reference Materials
The Apple Knowledge Base
AppleCare Service Source
Using Service Manuals
Service Manual Exercises
Using Product Manuals
Other Service Source Resources
Apple Discussions
Chapter Exercise
Chapter Test
Software Tools
System Profiler
About Apple Hardware Test
Using Apple Hardware Test
MacTest Pro
Apple Service Diagnostic
Mac OS X Tools Overview
Other Apple Troubleshooting Tools
Third-Party Tools and Utilities
Chapter Test
General Troubleshooting Theory
Goals and Processes
Troubleshooting Process
Split-Half Search
Component Isolation
Chapter Test
Safe Working Procedures and General Maintenance
ESD Prevention
Tips for Working With Hardware
Chapter Test
Hardware Tools
Using the Right Tools
Desktop Tools
Portable Tools
Chapter Test
Common Hardware and Technologies
Basic Computer Theory and Terms
Basic Hardware Components
Drives
Connecting Peripherals
Slots
Basic Software Components
File System
Chapter Test
Underlying Technologies
Core Technologies
Networking and Communication
Input and Output
Sound In/Out
USB
Video In/Out
Chapter Test
Power Management
Power Management and Portables
Conserving Power
Troubleshooting
Chapter Test
Liquid Crystal Displays
Theory of LCD Operation
Apple LCDs
User Controls
Troubleshooting LCDs
Chapter Test
Cathode-Ray Tubes
Theory of CRT Operation
Apple CRT Displays
Troubleshooting CRT Displays
CRT Safety Procedures
CRT Discharge
Live Adjustment Rules
CRT Disposal
Adjustment Tools
Chapter Test
Wireless Networking
Required Tools and Equipment
Wireless 101
The AirPort Product Line
AirPort and AirPort Extreme Cards
AirPort Base Station Models
AirPort Software
Accessing Wireless Networks
Roaming with AirPort
About the Data Rate
Common Wireless Network Configurations
Computer-to-Computer Network
Hardware Access Point Network
Software Access Point Network
Wireless Bridging
Setting Up With the AirPort Admin Utility
Setting Up WDS
Wireless Bridge Troubleshooting
Wireless Printing
Base Station Exercise
Configuring Advanced AirPort Features
Tweaking an AirPort Extreme Network
AirPort Troubleshooting
Chapter Test
Network Troubleshooting
Network Components
Tools Overview
Troubleshooting Steps
Chapter Test
Desktops
About CRT iMac and eMac Models
The CRT iMac Models
The eMac Models
Chapter Test
Upgrading an eMac
Required Tools and Equipment
Before You Do Anything
Installing RAM
Installing an AirPort Card
Chapter Test
Taking Apart an eMac
Required Tools and Equipment
What You've Learned
Troubleshooting an eMac
Symptom Charts
No Power
Random Shut Down
No Video
Vertical Raster Shift
Mass Storage
Sound Out
Sound In
Error Beeps
No Modem Dial Tone
USB Printing Issues
Chapter Test
About LCD iMac Models
The Flat-Panel iMac Models
The iMac G5 Models
Chapter Test
Upgrading an iMac G5
Required Tools and Equipment
Opening an iMac G5
Installing RAM
Installing an AirPort Extreme Card
Chapter Test
Taking Apart an iMac G5
Required Tools and Equipment
Taking Apart the iMac G5
What You've Learned
Troubleshooting an iMac G5
Diagnostic LEDs
Internal Power Button
SMU Reset Button
Symptom Charts
Chapter Test
About Mac mini Models
The Mac mini Models
Chapter Test
Upgrading a Mac mini
Required Tools and Equipment
Opening a Mac mini
Installing RAM
Installing an AirPort Extreme & Bluetooth Upgrade Kit
Chapter Test
Taking Apart a Mac mini
Required Tools and Equipment
Taking Apart the Mac mini
What You've Learned
Troubleshooting a Mac mini
LED Status
Resetting PRAM and NVRAM
Resetting the PMU
Symptom Charts
Chapter Test
About Power Mac Models
The Power Mac G4 Models
The Power Mac G5 Models
Chapter Test
Upgrading a Power Mac G5
Required Tools and Equipment
Before You Do Anything
Opening a Power Mac G5
Installing RAM
Installing an AirPort Extreme Card
Installing a Hard Drive
Chapter Test
Taking Apart a Power Mac G5
Required Tools and Equipment
Taking Apart a Power Mac G5
What You've Learned
Troubleshooting a Power Mac G5
General Information
Symptom Charts
Chapter Test
Portables
About iBook Models
The iBook Models
The iBook G4 Models
Chapter Test
Upgrading an iBook G4
Required Tools and Equipment
Before You Do Anything
Opening an iBook G4
Installing RAM
Installing an AirPort Extreme Card
Closing the iBook G4
Chapter Test
Taking Apart an iBook G4
Required Tools and Equipment
Taking Apart an iBook G4
What You've Learned
Troubleshooting an iBook G4
Symptom Charts
Chapter Test
About PowerBook G4 Models
The PowerBook G4 Models
Chapter Test
Upgrading a PowerBook G4
Required Tools and Equipment
Before You Do Anything
Opening a PowerBook G4
Installing RAM
Chapter Test
Taking Apart a PowerBook G4
Required Tools and Equipment
Taking Apart the PowerBook G4
What You've Learned
Troubleshooting a PowerBook G4
General Information
Symptom Charts
Chapter Test
Index
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