Apple Discussions

Apple maintains the Apple Discussions bulletin board for users of Apple products to post questions and comments on various support issues. On the bulletin board you'll find Apple users discussing a wide variety of issues involving hardware, system software, software applications, networking, and servers. This forum is very useful for novice users seeking basic technical information, as it gives more experienced customers an opportunity to share their knowledge. But it also gives you, as a technician, great insight into the wide range of how customers use Apple products and the issues they encounter, as well as solutions for those issues that other technicians may have already perfected.

You can reach Apple Discussions at http://discussions.info.apple.com. As with the Knowledge Base, you need an Apple ID to access and participate in the discussion forums.