Chapter Test

NOTE

All chapter tests are available as PDF files on the companion CD so that you can mark up your own printed copies instead of writing in this book.


1:You are troubleshooting an iBook G4 (12-inch late 2004) that is not receiving a response from any key on the keyboard. What does Apple suggest as the first procedure?

  1. Remove any connected peripherals.

  2. Reset PRAM.

  3. Restart the computer.

  4. Replace the keyboard.

2:For the iBook G4 (12-inch late 2004), what do three beeps at startup signify?

  1. No RAM is detected.

  2. EDO memory is installed in the expansion slot.

  3. No RAM banks passed memory testing.

  4. There is a checksum error.

3:The cursor on an iBook moves intermittently. What does Apple suggest as the first procedure?

  1. Check the trackpad cable and connection to the logic board.

  2. Reset the Power Manager.

  3. Reset PRAM.

  4. Clean the trackpad surface.

4:The AirPort Extreme Card is not recognized in an iBook running Mac OS X. What does Apple suggest as the first procedure?

  1. Reseat the AirPort Extreme Card.

  2. Make sure that the AirPort antenna cable is fully connected.

  3. Choose Software Update from the Apple menu.

  4. Check that AirPort is enabled in Network preferences.

5:Before taking apart an iBook for servicing, what component must you remove first?

  1. AirPort Extreme Card

  2. Keyboard

  3. RAM

  4. Battery

6:True or false: If you have an iBook battery that will not charge, you should reset the Power Manager before taking any other troubleshooting steps.
7:The display on an iBook is dim, but the computer appears to be operating correctly otherwise. Which one of the following troubleshooting steps is not recommended by Apple?

  1. Remove any connected peripherals.

  2. Reboot the computer.

  3. Replace memory.

  4. Verify that the backlight cable is seated properly.

Chapter Test Answer Key

A1: a
A2: c
A3: d
A4: c
A5: d
A6: False
A7: c

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