Troubleshooting

Resetting the Formatting Options

Q1:I customized a built-in calendar layout without making a copy first. How do I start over with the default form?
A1: Choose File, Print, click the Define Styles button, and select the built-in format from the Print Styles list. Click the Reset button to return all formatting options to their default settings. This option does not affect your custom layout.

You Need It When?

Q1:The due dates of some Task items changed, even though I never touched the Due Date field.
A1: That's not a bug; it's a design decision. Did you change the value in the Start Date box at any point? If so, Outlook automatically changed the value in the Due Date field by the exact same interval. By design, Outlook assumes that tasks take a fixed amount of time, and delaying the start date delays the finish as well, even if you know you can meet your original deadline. Always check the Due Date field—and adjust it if necessary—after you change the Start Date.
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