This is a very basic introduction to Agents and Actions. We hope that you can see the potential for flexibility that they can bring to your existing IT investments. There are near boundless opportunities for automation, increased navigation, and workflow processing.

As we have mentioned in other chapters, to add this functionality without confusing your users, (with a plethora of unnecessary options), you will need to rely on a good education process with your end-users.

Business intelligence at its best is about managing by exception and creating a call to action. It should be providing insights that require you to explore, amend, or seek further possibilities in your business. With the Action Framework, Oracle has succeeded in putting emphasis on this allowing you to seek out how your Oracle BI system can lead users to actually process and change business.