ISBN: 978-1-4987-2147-9
9 781498 721479
90000
Business Management / Human Resources & Training
“Thanks to this simple yet powerful book, everyone from our senior managers
to our entry-level billers now have a solid understanding of how to build
trust, how to interpret behavioral style, and what it all means to be a more
productive and effective operation. ... I recommend this book to all managers
who are looking for ways to invigorate teamwork and collaboration.”
—David Barletta, CEO, Practice Resources LLC
“... a go-to resource for anyone who manages people. It is a breeze to read
and the tools it offers to improve collaboration and trust are applicable to any
workplace. A must-read for rst-time and experienced managers alike.”
—Anne Renaud, VP of Human Resources, Fulton Industries, LLC
“Claudia St. John has built a framework and process that anyone can use to
develop leaders and improve teamwork.”
—Bill Bonnestetter, Chairman, Target Training International, Ltd. and Co-
Author of The Universal Language of DISC
“The concepts presented are easy to understand and the results are dramatic,
powerful, and lasting. This should be the next book you read.”
—Thomas Kujawski, Owner of M7 Business Systems
“St. John provides a wealth of ideas and examples that managers and leaders
can run with right out of the box.”
—Eric Herrenkohl, Author of How to Hire A-Players
“This book presents powerful concepts in an easy-to-digest format so that
truly anyone can improve their working relationships and management skills.”
—Rob Whitman, President & CEO, Innovative Print & Media Group, Inc.
Although there’s no silver bullet for solving team conict, there are a number
of proven tools and strategies that can help teams improve collaboration and
productivity. Using a narrative style to illustrate problem-solving in action,
Transforming Teams: Tips for Improving Collaboration and Building
Trust presents these tools in a manner that any front-line manager can
immediately deploy to help team members identify challenges objectively
and take responsibility for improving the team dynamic.
www.productivitypress.com
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TRANSFORMING
TEAMS
Tips for Improving
Collaboration and Building Trust
Claudia St. John, SPHR, SHRM-SCP
TRANSFORMING TEAMS
St. John
K25588 cvr mech.indd 1 8/10/15 4:04 PM
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