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Library of Congress Cataloging-in-Publication Data

Chapman, Elwood N.

Supervisor's survival kit : your first step into management / Elwood N. Chapman and Cliff Goodwin.—9th ed.

p. cm.

ISBN 0-13-029031-9

1. Supervision of employees. 2. Personnel management. I. Goodwin, Cliff, 1948– II. Title.

HF5549.12.C44 2001

658.3'02—dc21 2001021475

Publisher:

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Copyright © 2002, 1999, 1996 by Pearson Education, Inc., Upper Saddle River, New Jersey 07458. Copyright © 1993, 1990 by Macmillan Publishing. Copyright © 1986 by Science Research Associates, Inc. All rights reserved. Printed in the United States of America. This publication is protected by Copyright and permission should be obtained from the publisher prior to any prohibited reproduction, storage in a retrieval system, or transmission in any form or by any means, electronic, mechanical, photocopying, recording, or likewise. For information regarding permission(s), write to: Rights and Permissions Department.

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