DISCUSSION QUESTIONS
by Cliff Goodwin, Elwood N. Chapman
Supervisor's Survival Kit: Your First Step into Management, Ninth Edition
- Copyright
- About this Book
- From the Publisher
- Introduction
- Getting into Supervision
- Human Relations and Communications: The Key to Successful Supervision
- Achieving Productivity Through People
- The Supervisor-Employee Relationship
- Five Irreplaceable Foundations
- Creating a Productive Working Climate
- The Shift to Total Quality Management
- The Effective Work Team
- FROM THE PYRAMID TO THE CIRCLE
- TRANSITION DANGERS
- THE TEAM IDEA IS NOT NEW
- EMPLOYEE EMPOWERMENT
- RULES OF THE GAME
- PERSONAL CHARACTERISTICS REQUIRED BY A TEAM LEADER
- THE MULTICULTURAL TEAM
- CONTROL AND DISCIPLINE
- ATTITUDE AND THE MULTICULTURAL TEAM
- TEAMWORK
- WHEN SHOULD THE NEW SUPERVISOR TRY OUT THE TEAM CONCEPT?
- Mini-Game
- Communicating Privately
- The Problem Employee
- Staffing
- Delegation
- Use Your Knowledge Power
- The Formal Appraisal
- Managing Yourself
- Learning to Concentrate
- Establishing Goals and Planning
- Setting Priorities
- Managing Your Time
- Make Decisive Decisions
- THREE APPROACHES TO PROBLEM SOLVING
- THREE KINDS OF DECISIONS
- DECISION-MAKING MODEL
- JOB-ORIENTED PROBLEMS
- LOW-CONSEQUENCE WORK-ORIENTED DECISIONS
- HIGH-CONSEQUENCE WORK-ORIENTED DECISIONS
- LOW-CONSEQUENCE PEOPLE PROBLEMS
- HIGH-CONSEQUENCE PEOPLE PROBLEMS
- THE GROUP DECISION
- DISCUSSION QUESTIONS
- Mini-Game
- Where Do I Go from Here?
- Common Mistakes You Don't Want to Make
- Converting Change into Opportunity
- Having a Personal Plan B
- Leadership: What Every Manager Should Know
- YOUR OPPORTUNITY TO BECOME A MANAGER/LEADER
- A LEADERSHIP FORMULA FOR PERSONAL GROWTH
- BE A STAR COMMUNICATOR
- THE MUTUAL REWARD THEORY
- DEVELOP YOUR POWER PACKAGE
- MAKE BETTER DECISIONS MORE DECISIVELY
- LEADERS CREATE AND ARTICULATE A MISSION TO THEIR FOLLOWERS
- CREATE A POSITIVE FORCE
- DISCUSSION QUESTIONS
- Mini-Game
- Suggested Answers to Case Problems
- Role Profiles for Cases and Mini-Games
DISCUSSION QUESTIONS
| 1: | In moving from the position of a worker to that of a supervisor, what basic behavioral changes should you anticipate? |
| 2: | In making the transition to supervisor in the same department, how would you go about building a supervisor-employee relationship with an employee you were close friends with before the switch? |
| 3: | If you were the director of human resources, how would you communicate with and try to change the attitude of a new supervisor who had become overly impressed with the power of his or her new position? |
| 4: | How will you balance home life and work life so that one does not jeopardize the other? |
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