1: | How would you explain the terms paradigm shift and TQM to a friend who has never encountered them before? |
2: | Which of the three basic elements of TQM do you favor? Why? |
3: | What changes do you feel would take place in the work environment of a corporation that adopts the TQM philosophy for the first time? |
4: | How would you go about increasing the amount of feedback you get from your employees concerning your performance as a supervisor? |
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