Click the Contacts icon on the Navigation Pane.

Click a contact.

Choose Create from the Actions menu, then choose New Message To Contact from the submenu.

Type a subject in the Subject field.

Type your message.

Click Send.

Tip

To send a message to multiple contacts, press Ctrl as you click contact names in the Contact folder. Then choose New Message To Contact from the Create submenu.

Caution

If you select a contact that does not have an e-mail address, you will receive an error message that the selected contact does not have an e-mail address or that another problem exists. You can click OK to continue, but you will not be able to send the message to that contact until you provide a valid e-mail address.

Click the Contacts icon on the Navigation Pane.

Click the contact you want to call.

Click the Dial button on the Standard toolbar.

Click Start Call in the New Call dialog box. When prompted, pick up your telephone handset when the other phone begins to ring and click Talk.

Click End Call when finished.

Tip

Clicking the Dial button initiates a call using the Business phone number. To use a personal number, click the arrow beside the Call button and choose the home phone. Note that if the contact has no phone information entered, the New Call dialog box will have no phone numbers available.

Tip

You can have Outlook keep a Journal entry for the phone call by selecting Create New Journal Entry When Starting New Call. This is handy if you need to track call information, including who you call, when you make the call, and the length of time the call takes.

Tip

You must have a telephone or headset connected to your modem, or the modem and phone must share the same line, for the AutoDialer option to work.

Try This!

You can modify a contact from the New Call dialog box. Click Open Contact to display the contact’s address card. Edit the card as necessary, then click Save & Close.