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860
R
ESEARCH IS CRUCIAL. Without it you
are designing blind. There needs to
be a clear understanding of not only
the client and how they currently
present themselves, but also the
competitive landscape within which
they operate. Who are their key
competitors? What do they say?
What do their brands stand for?
How do they present themselves?
All these questions are asked. Our
job is to help our clients stand out
and defi ne their category. Without
diligent research one never knows
if what you are saying is unique to
you or is being said by everyone else
in the category too. We will always
complete a client audit, a category
audit, and a best practices audit,
which may not be direct competitors
but will often encompass things
that the client may not have thought
of. Key interviews with corporate
stakeholders and even key clients
also reveal branding challenges that
will be anticipated in our solutions.
For larger consumer brands we
will work with a research fi rm to
conduct qualitative and quantitative
research as is appropriate. This is
particularly vital for packaged goods
and “revolutionary” branding changes
for our clients.
855 OUR IDEAL CLIENT IS ONE THAT IS A FIT FOR
US AND US FOR THEM. It’s not a specifi c project or
type of project or project in a certain category.
This is something we ask ourselves of any new
prospect or potential project. It is based on one
simple question and two very simple principles:
is this organization entrepreneurial and
visionary? If the answer to either is no, then it
is likely not a very good fi t for either of us. We
work best for organizations that are looking
to defi ne their category, break the mold of the
category norms, stand out, and be different. We
look for potential clients who have the ability
to recognize good design, and appreciate the
value it can bring to their business.
856 O
N COMMUNICATION. Like the rest of the
world I am completely lost if I leave my matte
black pigeon at home.
857 Favorite font: has to be Auto, created
by Underware Typehouse in Holland. Amazingly
beautiful font with wide range of weights
available. The italic has the most beautiful
quirks to some of the characters.
858 Font I always wanted to use: Mr. Bear,
an alphabet created out of a bear in different
positions to create letters. Just waiting for that
perfect project to use it!
859 T
AKE IT TO THE END. We fi nd that clients
come to Subplot for a specifi c creative product
that they see, that is in part to the contribution
and what the two partners have to contribute
and bring to the table. Any client has one of the
two partners as the lead on the project and
actively involved at all times.
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