Index
A
Above Normal process priority
AC adapters
Accelerated Graphics Port (AGP) bus
accelerometers
access control lists (ACLs)
access lists
access points
accessory bays
accidents
Account Lockout policy
Account Lockout Duration policy
Account Lockout Threshold policy
Account Policies settings
accountability
accounting of proxy servers
accounts, guest
ACLs (access control lists)
ACPI (Advanced Configuration and Power Interface)
Action Center
activation, product
Activation Wizard
Active Directory (AD) authentication
active hubs
active matrix LCDs
active matrix panels (AMOLED)
active memory cooling
active partitions
active sleep modes
active termination
active windows
AD (Active Directory) authentication
adapters
Add Hardware program
Add Hardware Wizard
Add Or Remove Programs program
Add Printer Wizard
Add/Remove Hardware program
Address Resolution Protocol (ARP)
addresses
administrative shares
administrative tools
Administrative Tools program
ADSL (asymmetric DSL)
Advanced Attributes dialog box
Advanced Configuration and Power Interface (ACPI)
Advanced Encryption Standard (AES)
Advanced Power Management (APM)
Advanced tab
Advanced Technology Attachment (ATA) connectors
Advanced Technology Extended (ATX) motherboards
adware
Aero feature
AES (Advanced Encryption Standard)
agents in SNMP
AGP (Accelerated Graphics Port) bus
air-cooling methods
air filters
alcohol
alerts
alignment of printheads
alkaline battery disposal
all-black pages output from laser printers
All Programs menu
allocation units
allow options for firewalls
Allow Users To Connect Remotely To This Computer option
alpha connectors
Alternate Mini-B USB connectors
alternate mouse clicks
ammonia
AMOLED (active matrix panels)
AMR (Audio Modem Riser) expansion slots
analog connectors in DVI
Android operating system and devices
answer files
antennas
anti-malware software
antiglare filters
antispyware
antistatic bags
antistatic wrist straps
antivirus software
anycast addresses
Apache license
APIPA (Automatic Private IP Addressing)
APM (Advanced Power Management)
App Store
Appearance Settings dialog box
Appearance tab
appliance-level proxy functions
appliances
Application layer
applications
Applications tab
Archive attribute
arguments with customers
armored viruses
ARP (Address Resolution Protocol)
artifacts, video
aspect ratio
ASR (Automated System Recovery)
Asus company support website
asymmetric DSL (ADSL)
asynchronous DRAM
AT attachment (ATA) drive interfaces
AT attachment (ATA) numbers
AT system power connectors
ATA (Advanced Technology Attachment) connectors
ATA (AT attachment) drive interfaces
ATAPI (ATA Packet Interface)
ATTRIB command
attributes, file
ATX (Advanced Technology Extended) motherboards
ATX12V connector standard
audio
audio jacks
Audio Modem Riser (AMR) expansion slots
audio/video jacks
Audit Policy settings
auditing proxy servers
authentication
auto duplexing
auto-hiding Taskbar
Automated System Recovery (ASR)
Automated Updates applet
automatic Internet email configuration
Automatic Private IP Addressing (APIPA)
Automatic Updates tab
AUTORUN.INF file
B
B (Bearer) channels
back ends in LANs
back-off time
Background tab
backlights for LCDs
backside bus (BSB)
backups
badges
bandwidth, cable
banks, memory
barcode readers
barriers, physical
baseband frequencies
Basic Input/Output System. See BIOS (Basic Input/Output System)
Basic Rate Interface (BRI)
basic storage
basis weight of paper
BATCH command
batteries
BCD (Boot Configuration Data)
BD-ROM (Blu-ray Disc-ROM)
Bearer (B) channels
BEDO (Burst EDO) memory
beep codes
Below Normal process priority
belts, printer
benign viruses
Berg connectors
beta connectors
bias voltage in laser print process
bidirectional parallel ports
binary tutorial
biometric devices
BIOS (Basic Input/Output System)
BitLocker feature
black lines on page output from laser printers
blackouts
blank pages output from laser printers
blank screens
blanks
blockers, pop-up
Blu-ray Disc-ROM (BD-ROM)
Blue Screen of Death (BSOD)
Bluetooth Setup Assistant
Bluetooth standard
BNC connectors
bonding
Boot Configuration Data (BCD)
boot disks, invalid
BOOT.INI file
boot issues
boot media in Windows XP
Boot Normally startup option
boot ROMs
boot sequences
bootable SCSI devices
BOOTMGR file
BOOTREC command
BOOTSECT.DOS file
borders for windows
BRI (Basic Rate Interface)
bridges
brightness in projection systems
broadband frequencies
broadcasts
brownouts
browser redirection
BSB (backside bus)
BSOD (Blue Screen of Death)
bubble-jet printers. See inkjet printers
buffer memory for printers
bulbs in projection systems
burners
Burst EDO (BEDO) memory
bursting with USB cables
bus architecture
bus topologies
Business edition of Windows Vista
button cell battery disposal
C
C-RIMM (continuity RIMM)
cable guards
cable locks
cable modems
cable ties
cable troughs
cables and cabling
caches, CPU
/CACHESIZE option
CAD/CAM design workstations
calibration
caliper of paper
cameras and camcorders
/CANCEL option
capacitive touchscreens
capacity of floppy drives
capture cards
Card Services software
CardBus adapters
cards. See expansion cards
carriage belts
carriage motors
carrier, toner
Carrier Sense Multiple Access with Collision Avoidance (CSMA/CA)
Carrier Sense Multiple Access with Collision Detection (CSMA/CD)
cartridges, printer
cases
Category view
cathode ray tubes (CRTs)
CCFLs (Cold Cathode Fluorescent Lamps)
CCMP (Counter Mode CBC-MAC Protocol)
CD command
CD-R (CD-recordable) drives
CD-rewritable (CD-RW) drives
CD-ROM (Compact Disc Read-Only Memory) drives
CD-ROM File System (CDFS)
CD-RW (CD-rewritable) drives
CDFS (CD-ROM File System)
CDMA (Code Division Multiple Access)
CEC (Consumer Electronics Control) feature
cellular networking
cellular phones, disabling
center audio channels
central processing units. See CPUs (central processing units)
centralized processing
Centronics connectors
CERT (Computer Emergency Readiness Team)
CGA (Color Graphics Adapter)
Change Type profile option
channels
characters per second (cps)
charging step in laser print process
chassis in home theater PCs
CHDIR command
chemicals
chip creep
chipsets
CHKDSK command
Choose How Windows Can Install Windows window
chrominance signals
CHS values
circuit-level proxy functions
clamshell laptop design
classes of IP addresses
Classic Start menu
Classic View
classification of mobile device screens
clean installations
cleaning
cleaning cycles in printer
clicking noises in hard drives
client computers
client/server networks
client software
clock doubling
clock rate
clock speeds for laptop processors
close buttons
closed source code
CLS command
clusters
CMD.EXE program
CMDCONS folder
CMLDR folder
CMOS (Complimentary Metal Oxide Semi-conductor) chips
CMYK (cyan, magenta, yellow, and black) inks
CNR (Communications and Networking Riser) expansion slots
co-axial rotation
coaxial cable
Code Division Multiple Access (CDMA)
Cold Cathode Fluorescent Lamps (CCFLs)
cold swappable devices
collapsing folders
collisions, CSMA/CD for
color
Color Graphics Adapter (CGA)
combination touchscreens
command prompt
communications
Communications and Networking Riser (CNR) expansion slots
Compact Disc Read-Only Memory (CD-ROM) drives
companion viruses
Compaq support website
compatibility
Compatibility Center
Compatibility Mode
complaint handling
Complimentary Metal Oxide Semi-conductor (CMOS) chips
component overview
Component Services tool
component video
composite video
composition of paper
compressed air
compression options for files
Compute Unified Device Architecture (CUDA)
Computer Emergency Readiness Team (CERT)
Computer icon
Computer Management Console
Computer Name tab
Computer Recycle Center
Computer Recycling Center
confidentiality
conflicts
Connect to a workplace option
Connect to the Internet option
connection-oriented protocols
connectionless protocols
connections in SOHO networks
connectivity and connectivity devices
connectors
consumables, printer
Consumer Electronics Control (CEC) feature
contention-based access
context menus
continuity and termination RIMM (CT-RIMM)
continuity RIMM (C-RIMM)
contrast ratio
control boxes
control circuits in inkjet printers
Control Panel
controllers in hard drive
cool down in projection systems
cooling systems
cooperative multitasking
COPY command
copying
COPYPE.CMD program
cordless phones, EMI from
corona rollers
corona wires
cost of laptops
Counter Mode CBC-MAC Protocol (CCMP)
cps (characters per second)
CPUs (central processing units)
CRI (Customer Respect Index) ranking
crimpers
crossover cable
CRTs (cathode-ray tubes)
CSMA/CA (Carrier Sense Multiple Access with Collision Avoidance)
CSMA/CD (Carrier Sense Multiple Access with Collision Detection)
CT-RIMM (continuity and termination RIMM)
CUDA (Compute Unified Device Architecture)
current vs. voltage
cursors, ghost
custom configurations
custom installation
Customer Respect Index (CRI) ranking
customers
Customize Logging Settings For The Domain Profile dialog box
Customize Your Printer option
cutoff switches for LCD
cyan, magenta, yellow, and black (CMYK) inks
cylinders
D
D channels
D-subminiature (D-sub) connectors
DA-15F connectors
daisy-chaining
daisy-wheel printers
Data Link layer
Data Over Cable Service Interface Specification (DOCSIS)
data rates for optical devices
Data Sources
Date And Time program
daughterboards in laptops
DC (direct current)
DC power supplies (DCPS) in laser printers
DDR (Double Data Rate) SDRAM
DDR2 memory
DDR3 memory
dead pixels
Debugging Mode startup option
dedicated servers
default allows
default denies
default gateways
default usernames and passwords
defects in laser printers
DEFRAG utility
degaussing
DEL command
delay in satellite connections
deleting
Dell support website
DELTREE command
demilitarized zones (DMZs)
demineralized water
denatured isopropyl alcohol
denial of service (DoS) attacks
deny options for firewalls
Department of Defense (DOD) model
desktop
destruction methods
developer, toner
developing rollers
developing step in laser print process
Device Manager
devices
Devices And Printers
DHCP. See Dynamic Host Configuration Protocol (DHCP)
diagnostic tools. See also troubleshooting
dial-up connections
digital cameras
digital connectors in DVI
digital light processing (DLP)
digital security
Digital Subscriber Line (DSL)
Digital Visual Interface (DVI)
digitizers
dim video
DIMM (Dual Inline Memory Module) RAM
DIP (Dual Inline Package) CPUs
DIP switches
DIR command
direct current (DC)
Direct Rambus DRAM (DRDRAM)
Direct-Sequence Spread Spectrum (DSSS)
directories. See folders
DirectX Diagnostic (DxDiag) tool
dirt
DISABLE command
disabling
disappearing files
disassembling laptop computers
Disk Defragmenter tool
disk imaging
Disk Management screen
disk striping
DISKPART command
disks. See drives and disks; floppy disks and drives; hard disks and drives
dislodged chips and cards
display devices, . See also monitors
Display program
Display Properties screen
Display tab
DisplayPort interface
disposal procedures
distorted video
distributed processing
DIX connectors
DLLs, missing
DLP (digital light processing)
DMZs (demilitarized zones)
DNS (Domain Name System)
docking ports
docking stations
DOCSIS (Data Over Cable Service Interface Specification)
documentation
documents, securing
Documents menu
DOD (Department of Defense) model
dollar signs ($) for shares
Domain Name System (DNS)
domains
doors, locking
DoS (denial of service) attacks
dot-matrix printers
dot pitch
dotted-decimal notation
double-channel memory
double-clicks
Double Data Rate (DDR) SDRAM
double-layer DVD-ROMs
double-sided memory
down-plugging
Dr. Watson utility
draft quality printers
DRAM (dynamic random access memory)
DRAM-based SSDs
DRDRAM (Direct Rambus DRAM)
drills for disk drive destruction
drive bays
drive imaging
drivers
drives and disks. See also DVD drives; floppy disks and drives; hard disks and drives
DSL (Digital Subscriber Line)
DSSS (Direct-Sequence Spread Spectrum)
dual-booting
dual-core processors
dual-homed firewalls
Dual Inline Memory Module (DIMM) RAM
Dual Inline Package (DIP) CPUs
dual link DVI connectors
dual scan LCDs
Dual View feature
dumpster diving
duplexing
duplexing assemblies in laser printers
dust
DVD drives
DVI (Digital Visual Interface)
DVI-to-HDMI adapters
Dvorak Simplified Keyboard
DxDiag (DirectX Diagnostic) tool
Dynamic Host Configuration Protocol (DHCP)
dynamic random access memory (DRAM)
dynamic storage
E
ECC (error checking and correcting)
ECP (enhanced capabilities ports)
editing Registry
editing workstations
EDO (Extended Data Out) memory
education
EEPROM (electrically erasable PROM)
effective clock rate
EFS (Encrypting File System)
EGA (Enhanced Graphics Adapter)
EIDE (enhanced IDE) drives
8.3 naming convention
802.11x wireless protocols
electrical fires
electrically erasable PROM (EEPROM)
electrodes in OLED displays
electromagnetic interference (EMI)
electromagnets for disk drive destruction
electron guns
electronic stepper motors
electrophotographic (EP) laser printers. See laser printers
electrostatic discharge (ESD)
eliminating possibilities in troubleshooting
EMI (electromagnetic interference)
employer and employee safety responsibilities
emptying Recycle Bin
Enable Boot Logging startup option
ENABLE command
/ENABLE option
Enable VGA Mode startup option
Encrypting File System (EFS)
encryption
energy density of batteries
Enforce Password History policy
engine self-tests
enhanced capabilities ports (ECP)
Enhanced Graphics Adapter (EGA)
enhanced IDE (EIDE) drives
enhanced parallel ports (EPPs)
Enterprise edition
envelope feeders
environment variables
environmental issues and controls
EP (electrophotographic) laser printers. See laser printers
EPPs (enhanced parallel ports)
EPS12V connector standard
equipment, moving
erased optical devices
error checking and correcting (ECC)
errors
eSATA (external SATA) drives
ESD (electrostatic discharge)
ESD mats
Ethernet for video
ethics
EVDO (Evolution Data Optimized) technology
even parity
Event Viewer utility
Evolution Data Optimized (EVDO) technology
exceptions, firewall
Exceptions tab
Exchange configuration
executive subsystems
exhaust fans
exit rollers
EXPAND command
expandability of laptops
expanding folders
expansion buses for laptops
expansion cards
expansion slots
Experience tab
ExpressCard
Extend These Displays option
Extended Data Out (EDO) memory
Extended Graphics Array (XGA)
extended partitions
external caches
external disk drives
external hardware for laptops
external resources in troubleshooting
external SATA (eSATA) drives
external SCSI devices
F
F connectors
fans
Fast Page Mode (FPM) memory
Fast User Switching option
FAT (File Allocation Table) filesystem
FAT32 filesystem
FDDs. See floppy disks and drives
FDISK command
feed rollers
feeders
Fenson, Sarah
FHSS (Frequency-Hopping Spread Spectrum)
fiber-optic cabling
Fiber-to-the-Home (FTTH) service
Fiber-to-the-Node (FTTN) service
field-replaceable components (FRUs)
field servicing mobile devices
File Allocation Table (FAT) filesystem
file servers
file systems
File Transfer Protocol (FTP)
filenames
files
Files and Settings Transfer Wizard
filters
Find menu
Find My iPhone app
finding files
finishers, printer
FiOS service
fire safety
firewalls
FireWire interface
firmware
568A wiring standard
568B wiring standard
FIXBOOT command
FIXMBR command
flash-based SSDs
flash drives
flash memory
flashing BIOS
Flashlight app
flashlights
flatbed scanners
flexibility
flicker
Flip 3D feature
floor cable guards
floppy disks and drives
fluorescent lights
Fn key
foam, anti-static
Folder Options applet
folders
fonts
Fonts program
form factors
FORMAT command
formatted optical devices
formatter boards
formatting
forwarding, port
4G standard
fox and hound tool
FPM (Fast Page Mode) memory
fragmented files
frames
Frequency-Hopping Spread Spectrum (FHSS)
front audio channels
front ends in LANs
front intake fans
front-panel connectors
frontside bus (FSB)
FRUs (field-replaceable components)
FTP (File Transfer Protocol)
FTTH (Fiber-to-the-Home) service
FTTN (Fiber-to-the-Node) service
full duplexing
full formats
full installation
function (Fn) keys
fuser assemblies
G
gadgets
game ports
gamepads
gaming PCs
gamma correction
garbage output from laser printers
gateways
General Packet Radio Service (GPRS)
General tab
geolocation devices
geotracking and geotagging
ghost cursors
ghosting output from laser printers
gigabit NICs
Global Navigation Satellite System (GLONASS)
global positioning system (GPS)
Global System for Mobile Communications (GSM)
globally unique identifiers (GUIDs)
GLONASS (Global Navigation Satellite System)
Gmail service
Google for Android
Google Music service
Google Play
GPRS (General Packet Radio Service)
GPS (global positioning system)
GPUs (graphics processing units)
graphic workstations
graphical installation phase
Graphical User Interface (GUI)
graphics, icon
graphics mode video
graphics processing units (GPUs)
grounding
groups in Windows
GSM (Global System for Mobile Communications)
guest accounts
GUI (Graphical User Interface)
GUIDs (globally unique identifiers)
gyroscopes for screen orientation
H
HAL.DLL file
half duplexing
half self-tests in laser printers
hard disks and drives
hardware
hardware-assisted virtualization
Hardware Compatibility List (HCL)
Hardware tab
hazard identification
HBAs (host bus adapters)
HCL (Hardware Compatibility List)
HDDERASE tool
HDMI (High-Definition Multimedia Interface)
HDSL (high bit-rate DSL)
head carriages
headers
heads, read/write
heat
heat pipes
heat sinks
heat spreaders
helium cooling
help
Help command
Help And Support command
hex drivers
hexadecatuple resolution
Hibernate state
Hibernation mode
hidden files and folders
Hide Modes That This Monitor Cannot Display option
hiding Taskbar
hierarchical IP addresses
high bit-rate DSL (HDSL)
High-Definition Multimedia Interface (HDMI)
High process priority
high-voltage power supplies (HVPS)
high-voltage probes
hijacked email
hives, Registry
HKEY_CLASSES_ROOT hive
HKEY_CURRENT_CONFIG hive
HKEY_CURRENT_USER hive
HKEY_LOCAL_MACHINE hive
HKEY_USERS hive
hoaxes
Home Basic edition of Windows Vista
home computers, Remote Desktop Connection for
Home Premium edition
home server PCs
home theater PCs (HTPCs)
HomeGroup feature
hops in IEEE
host-based firewalls
host bus adapters (HBAs)
host control for USB cables
host IDs in IP addresses
Host-to-Host layer protocols
hot-swappable devices
Hotmail service
hotspots
HP support website
HTC Sync application
HTPCs (home theater PCs)
HTT (Hyper-Threading Technology)
HTTP (Hypertext Transfer Protocol)
HTTPS (Hypertext Transfer Protocol Secure)
hubs
human accidents
humidity
HVPS (high-voltage power supplies)
hybrid topologies
Hyper-Threading Technology (HTT)
Hypertext Transfer Protocol (HTTP)
Hypertext Transfer Protocol Secure (HTTPS)
hypervisors
I
i.Link
I/O (input/output)
iCloud
ICMP (Internet Control Message Protocol)
icons
ID badges
ID numbers for SCSI
IDE (integrated drive electronics) drives
identification of problems
IEEE 802 project models
IEEE 1394 interface
image smudging from laser printers
IMAP (Internet Message Access Protocol)
impact printers
IMT-2000 (International Telecommunications-2000)
Indexing file option
Indexing Options applet
information gathering in troubleshooting
Infrared Data Association (IrDA) standard
infrared methods
ink and ink cartridges
inkjet printers
inoculating against viruses
input devices
input/output (I/O)
Install Windows page
installing
integrated drive electronics (IDE) drives
integrated GPUs
Integrated Services Digital Network (ISDN)
Intel Processor Identification utility
intelligent hubs
interactive mode in NSLOOKUP
interfaces
interference, EMI
interlaced technologies
intermittent connectivity
internal network connections
internal SCSI devices
International Telecommunications-2000 (IMT-2000)
Internet appliances
Internet connections
Internet Control Message Protocol (ICMP)
Internet email configuration
Internet layer protocols
Internet Message Access Protocol (IMAP)
Internet Options program
Internet Protocol (IP)
Internet Protocol (TCP/IP) dialog box
Internet Service Providers (ISPs)
Internet Time tab
Internetwork Operating System (iOS)
invalid boot disks
inverse multiplexing
inverters for LCDs
IO.SYS file
iOS (Internetwork Operating System)
IP (Internet Protocol)
IP addresses
IPCONFIG command
iPhones
IPv6 addresses
IR (infrared) ports
IrDA (Infrared Data Association) standard
ISDN (Integrated Digital Network)
isopropyl alcohol
ISPs (Internet Service Providers)
iTunes
ITX motherboards
J
Jackhammer shredders
jacks
jams, printer
jargon
jobs, print
joystick ports
joysticks
judgmental behavior
jump lists
jumpers
K
Kerberos authentication
key boot files
key fobs
keyboards
kiosks
KVM switches
L
L1 (Level 1) cache
L2 (Level 2) cache
L3 (Level 3) cache
labels
land grid array (LGA) sockets
lanes
language in communication
languages applet
LANs (local area networks)
laptop computers
larger mobile devices
laser printers
Last Known Good Configuration option
latency
LCDs (liquid crystal displays)
LDAP (Lightweight Directory Access Protocol)
LED (light emitting diode) displays
LEDs (light-emitting diodes)
Lenovo support website
letter quality (LQ) printers
Level 1 (L1) cache
Level 2 (L2) cache
Level 3 (L3) cache
LFE (low frequency effects) channels
LGA (land grid array) sockets
Libraries feature
light, laser printer damage from
light emitting diode (LED) displays
light-emitting diodes (LEDs)
lights
Lightweight Directory Access Protocol (LDAP)
line of sight communications
links in PCIe
liquid cooling systems
liquid crystal displays. See LCDs (liquid crystal displays)
listening skills
listing processes
LISTSVC command
lithium ion (Li-ion) batteries
lithium-polymer (Li-poly) batteries
Live service
local area networks (LANs)
Local Policies settings
Local Resources tab
Local Security Policy
local shares vs. administrative
Local Users and Groups
locators
Lock option
locking
lockouts for mobile devices
lockups
Log Off option
logical partitions
LOGON command
logs, firewall
Long Term Evolution (LTE)
Lookout app
loopback plugs
low frequency effects (LFE) channels
low-level formatting
low print quality from dot-matrix printers
Low process priority
Low Profile Extended (LPX) motherboards
Low Speed USB
LQ (letter quality) printers
LTE (Long Term Evolution)
luma signals
lumens unit
lux unit
M
MAC addresses
MacBook Pro with Android devices
macro viruses
magnetic fields, degaussing for
magnetized screwdrivers
magnetometers
magnets
main motors in dot-matrix printers
maintenance for printers
maintenance stations
malicious viruses
malware
MANs (metropolitan area networks)
mantraps
manual Internet email configuration
Manually connect to a wireless network option
manuals
MAP command
MAP (Microsoft Assessment and Planning) toolkit
mark parity
masks
master boot record (MBR)
master computers
master drives
Material Safety Data Sheets (MSDSs)
maximize buttons
maximized windows
Maximum Password Age policy
MBR (master boot record)
MD command
media bays
media streaming capabilities for home server PCs
Media Streaming Options dialog box
memes
memory
memory cards
menu bars
mesh topologies
meters
metropolitan area networks (MANs)
mice. See mouse
micro ATX motherboards
Micro USB connectors
microcode
MicroDIMM memory
microfloppy diskettes
microphone jacks
microSD products
Microsoft Assessment and Planning (MAP) toolkit
Microsoft Management Console (MMC)
Microsoft Windows. See Windows operating systems
microwave ovens, EMI from
MIDI (Musical Instrument Digital Interface)
MiFi
migrating user data
MIMO (multiple-input multiple-output)
mini-Centronics connectors
mini-DIN connectors
mini-ITX motherboards
Mini PCI standard
Mini PCIe standard
minifloppy diskettes
minijacks
minimal installations
minimize buttons
minimized windows
Minimum Password Age setting
Minimum Password Length policy
minimum specifications
miniSD products
mirroring disks
mirrors as tools
missing items
MKDIR command
MMC (Microsoft Management Console)
MMC (MultiMediaCard) format
mobile devices
mobile hotspots
mobile-ITX motherboards
MobileMe app
modems
Modems program
modes in fiber-optic cabling
Molex connectors
Monitor tab
monitors. See also display devices
monochrome video
MORE command
motherboards
motors, printer
mouse
mouse clicks
moving equipment
MSCONFIG utility
MSDSs (Material Safety Data Sheets)
Msinfo32 tool
MSTSC tool
multi-factor authentication
multi-meters
multi-touch technology
multicast addresses
multicore architecture
multimedia
Multimedia program
MultiMediaCard (MMC) format
multimeters
multimode fiber
multipartite viruses
multiple barrier systems
multiple displays
multiple file selections
multiple-input multiple-output (MIMO)
multiple operating systems
multipurpose servers
multitasking
multithreading
Musical Instrument Digital Interface (MIDI)
mutations, virus
My Computer icon
My Network Places icon
My Recent Documents menu
MyBackup Pro app
N
naked DSL
names
nano-ITX motherboards
NAS (network attached storage)
NAT (Network Address Translation)
native resolution of LCDs
natural elements, damage from
NBTSTAT command
near letter quality (NLQ) printers
NET command
NETSTAT command
Network Address Translation (NAT)
Network And Sharing Center
network attached storage (NAS)
network-based firewalls
network cards. See network interface cards (NICs)
Network Connections applet
network devices, EMI from
network discovery
network IDs in IP addresses
network interface cards (NICs)
network interface controllers
Network layer
network locks
network operating systems (NOSs)
Network Places icon
Network program
Network Setup Wizard
Networking tab
networks and networking
New Account screen
New Low-profile Extended (NLX) motherboards
New Technology File System (NTFS)
nickel cadmium (NiCd) batteries
nickel metal hydride (NiMH) batteries
NICs. See network interface cards (NICs)
NLQ (near letter quality) printers
NLX (New Low-profile Extended) motherboards
noise
nondedicated servers
noninteractive mode in NSLOOKUP
Normal process priority
Northbridge chipsets
NSLOOKUP command
NTBOOTDD.SYS file
NTBTLOG.TXT file
NTDETECT.COM file
NTFS (New Technology File System)
NTLDR file
NTOSKRNL.EXE file
null modem serial cables
NVIDIA Control Panel
O
Occupational Safety and Health Administration (OSHA)
octets
odd parity
odors in troubleshooting
OFDM (Orthogonal Frequency Division Multiplexing)
off board interfaces
offline files
OLED (organic light emitting diode) displays
onboard connectors
1/8-inch (3.5mm) stereo minijacks
open access points
Open Graphics Library
Open Handset Alliance
open source operating systems
Open Systems Interconnection (OSI) model
opening files
OpenSSH interface
operating systems (OSs)
operational procedures
optical mouse
optical storage devices
optimization
organic light emitting diode (OLED) displays
orientation of mobile device screens
Orthogonal Frequency Division Multiplexing (OFDM)
OSHA (Occupational Safety and Health Administration)
OSI (Open Systems Interconnection) model
output devices
ovens, EMI from
overclocking
overheating. See also cooling systems
overloading, NAT
overwriting hard drives
ozone in printers
P
P8 connectors
P9 connectors
packaging
packet-filter firewalls
packets
page-description languages
page printers. See laser printers
pagefile.sys file
paging files
pairing
PANs (personal area networks)
paper feeders
paper-feeding problems
paper for printers
paper jams, printer
paper pickup rollers
paper transport assemblies
paper trays
Parallel ATA (PATA)
parallel ports
parity checking
parked printheads
partitions
passcode locks
passive hubs
passive matrix LCDs
passive matrix panels (PMOLED)
passive memory cooling
passive termination in SCSI
Password Policy settings
passwords
Passwords Must Meet Complexity Requirements policy
PAT (Port Address Translation)
PATA (Parallel ATA)
patch cables
paths, file
PC Card expansion bus
PC Cards
PC100 modules
PC800 modules
PC1600 modules
PC2667 modules
PC2700 modules
PC3200 modules
PCI (Peripheral Component Interconnect) bus type
PCI Express (PCIe) expansion slots
PCI-X (Peripheral Extended) bus type
PCL (Printer Control Language)
PCMCIA (Personal Computer Memory Card International Association) expansion bus
PDPs (plasma display panels)
peel-off labels
peer-to-peer networks
Peltier cooling
Pen And Input Devices applet
Pentium M processors
performance
Performance Logs and Alerts tool
Performance Monitor
Performance tab
Performance window
Peripheral Component Interconnect (PCI) bus type
Peripheral Extended (PCI-X) bus type
peripherals
permissions
persistence of vision
personal area networks (PANs)
Personal Computer Memory Card International Association (PCMCIA) expansion bus
PGA (Pin Grid Array) CPUs
PGA sockets
phage viruses
phase change cooling
phishing
Phone And Modems program
phones
phosphors
physical accidents
physical environment issues
Physical layer
physical security
pickup rollers in printers
pickup stepper motors
pico-ITX motherboards
piconets
piezoelectric effect
Pin Grid Array (PGA) CPUs
PING command
ping time
pinning to Taskbar
pins in dot-matrix printer
pitch in gyroscopes
pixels
PixelSense technology
Plain Old Telephone Service (POTS)
plasma display panels (PDPs)
platters
plenum cable
plenum-rated coating
pliers
Plug and Play (PnP) technology
PMOLED (passive matrix panels)
PoE (Power over Ethernet)
point sticks
point-to-multipoint satellite connections
point-to-point user model
pointing devices
policies for prohibited content
polymorphic viruses
polyvinyl chloride (PVC)
POP (Post Office Protocol)
pop-ups
Port Address Translation (PAT)
port forwarding
port replicators
port triggering
portability of laptops
portable computers. See laptop computers
portable document scanners
ports
Ports tab
positioning mobile devices
POST (power-on self-test)
POST cards
Post Office Protocol (POP)
postinstallation routines
PostScript (PS) language
POTS (Plain Old Telephone Service)
power buttons
power density of batteries
power lights
power-on self-test (POST)
Power Options applet
Power over Ethernet (PoE)
power strips
power supplies and systems
Power troubleshooter
Pre-boot Execution Environment (PXE)
pre-installation environments
predictable passwords
preemptive multitasking
preparation installation phase
Presentation layer
preventive maintenance for printers
PRI (Primary Rate Interface)
primary mouse clicks
primary partitions
Primary Rate Interface (PRI)
principle of least privilege
print head carriages
print servers
print sharing services
printer control circuits
Printer Control Language (PCL)
printer controller assemblies
Printer Management tool
Printer Properties dialog box
printer-resident fonts
printers
Printers applet
Printers And Faxes applet
printhead carriages
printheads, printer
Printing Preferences window
priorities of processes
privacy
privacy filters
private IP addresses
private side of firewalls
problem identification in troubleshooting
Problem Reports And Solutions applet
Process/Application layer
processes
Processes tab
processors. See CPUs (central processing units)
product activation
Professional edition of Windows
professionalism
profiles, user
programmable ROM (PROM)
Programs tab
prohibited content and activity
projection systems
PROM (programmable ROM)
propagation latency
proprietary ports
protocols, network
proxy firewalls
PS (PostScript) language
PS/2
public IP addresses
public side of firewalls
punch-down tools
punctuality
/PURGECACHE option
push protocols
PVC (polyvinyl chloride)
PXE (Pre-boot Execution Environment)
Q
QR (Quick Response) codes
quad-core processors
quality
Quality of Service (QoS)
queues, print
quick formats
Quick Response (QR) codes
/QUIET option
QWERTY keyboards
R
radio power levels in SOHO networks
RADIUS (Remote Authentication Dial-In User Service)
RADSL (rate-adaptive DSL)
rag paper stock
RAID (Redundant Array of Independent Disks)
RAM. See memory
RARP (Reverse Address Resolution Protocol)
rasterizing process
rate-adaptive DSL (RADSL)
RCA connectors
RCA jacks
RD command
RDP (Remote Desktop Protocol)
RE-PC recycling center
read-only memory (ROM)
read/write failures
read/write heads
ReadyBoost feature
ReadyDrive feature
Realtime process priority
rear audio channels
rear exhaust fans
rear projection systems
rebooting in problem solving
recent changes, troubleshooting after
Recent Items menu
recommended hardware
recordable optical devices
recovery
Recycle Bin
recycling
redirection, browser
Redundant Array of Independent Disks (RAID)
refill kits for ink cartridges
refresh, memory
refresh rate for video
REGEDIT tool
Region And Language applet
registered jack (RJ) connectors
registered ports
registration rollers
Registry
Registry Editor
REGSVR32 tool
Reinstallation DVDs
Remote Assistance feature
Remote Authentication Dial-In User Service (RADIUS)
remote backups
Remote Desktop Connection tool
Remote Desktop Protocol (RDP)
Remote Installation Service (RIS)
Remote tab in System Control
remote wipes of mobile devices
RemoteApp and Desktop Connections applet
removable storage devices
removing
REN command
renamed files
renewing IP addresses
repair disks
repair installs
repair tools
repetitive marks in laser printer output
replacing power supplies
reporting in Windows XP
reproducing errors
reseating chips
Reset Account Lockout Counter After policy
reset buttons
Reset CMOS jumper
resistive touchscreens
resolution
resources, network
respect
restart, spontaneous
Restart option
restarting computer
restore buttons
restore points
restored windows
restoring Registry
retinal scanners
retroviruses
Return to OS Choices Menu startup option
Reverse Address Resolution Protocol (RARP)
RFID badges
RG cable type
RGB separation
ribbons and ribbon cartridges
right-clicking
RIMM RAM
ring topologies
RIS (Remote Installation Service)
riser cards
RJ (registered jack) connectors
RMDIR command
Roaming screen
ROBOCOPY command
rogue antivirus software
roll in gyroscopes
ROM (read-only memory)
root directory
rootkits
routers
routing tables
RSA tokens
Run command
Run Window
S
S/PDIF (Sony/Philips Digital Interface)
S-video
Safe Mode
Safe Mode with Command Prompt startup option
Safe Mode with Networking startup option
Safely Remove Hardware utility
safety plans
safety procedures
sanitation methods for hard drives
SARC (Symantec’s AntiVirus Research Center)
SATA (Serial ATA) connectors
SATA (Serial ATA) drives
satellite connections
SCA (Single Connector Attachment) connectors
Scalable Link Interface (SLI)
/SCANBOOT option
scanners
scanning assemblies
/SCANNOW option
/SCANONCE option
scheduling
scratching noises in hard drives
screen classification for mobile devices
screen orientation of mobile devices
Screen Saver tab
screensavers
screwdrivers
SCs (subscriber connectors)
SCSI (small computer system interface) devices
SD (Secure Digital) format
SDRAM (synchronous DRAM)
SDSL (symmetric DSL)
Search feature in Windows
Search menu
secondary mouse clicks
secondary storage for mobile devices
secpol.msc
sectors
Secure Digital (SD) format
Secure File Transfer Protocol (SFTP)
Secure Shell (SSH) protocol
Secure Sockets Layer (SSL)
security
security alerts
Security Center applet
Security Options settings
See What’s Printing option
selecting files
self-cleaning ink cartridges
self-grounding
Self-Monitoring and Reporting Technology (SMART)
self-tests for laser printers
sending and controlling NIC data
sensors
separator pads
Serial ATA (SATA) connectors
Serial ATA (SATA) drives
serial ports
Server Message Block (SMB) protocol
servers
service packs
Service Set Identifiers (SSIDs)
services
Services tab
Services tool
Session layer
Set up a dial-up connection option
Set up a wireless ad hoc (computer-to-computer) network option
Set up a wireless router or access point option
Settings tab
Setup program
7.1 surround sound
SFC (System File Checker)
SFF (small form factor) boards
SFTP (Secure File Transfer Protocol)
Shadow Copy feature
shadow masks
Share This Printer option
Shared Folders tool
ShareNet
shares, administrative vs. local
sharing
Sharing dialog box
Sharing tab
shells
shielded twisted-pair (STP) cable
shielding USB cables
shoulder surfing
shredders
shredding documents
Shut Down command
shutdown
SHUTDOWN command
side audio channels
Sidebar feature
signals
signatures, virus
signing drivers
SIMM (single inline memory module) RAM
Simple Mail Transfer Protocol (SMTP)
simultaneous multithreading (SMT)
single-channel memory
Single Connector Attachment (SCA) connectors
single inline memory module (SIMM) RAM
single inline pin package (SIPP) RAM
single link DVI connectors
single-mode fiber (SMF) optic
single points of failure
single-purpose servers
single-side memory
single sign-on (SSO)
SIPP (single inline pin package) RAM
site licenses
64-bit operating systems
64-bit system bus
slave drives
sleep modes
Sleep state
SLI (Scalable Link Interface)
slots. See expansion slots
slow system performance
slowdown modes
small computer system interface (SCSI) devices
small form factor (SFF) boards
Small Outline DIMM (SODIMM) memory
SMART (Self-Monitoring and Reporting Technology)
smart cards
SMB (Server Message Block) protocol
smells in troubleshooting
SMF (single-mode fiber) optic
smoke
SMP (symmetric multiprocessing)
SMT (simultaneous multithreading)
SMTP (Simple Mail Transfer Protocol)
smudging in laser printer output
smurf attacks
Snap feature
sneakernet
soap-opera effect
social engineering
social side of troubleshooting
Socket Services software
sockets, CPU
SODIMM (Small Outline DIMM) memory
software
SOHO (small office, home office) networks
solenoids in printers
solid-state drives (SSDs)
Sony/Philips Digital Interface (S/PDIF)
Sony support website
sound cards
sound systems, pairing iPhone with
Sounds And Multimedia program
source code
Southbridge chipsets
space parity
spam
speakers
spear phishing
special permissions
speed
SPIM (spam over Instant Messaging)
SPIT (spam over Internet Telephony)
splitters, DSL
spontaneous shutdown/restart
spoolers, print
spyware
square connectors
SRAM (static random access memory)
SSDs (solid-state drives)
SSH (Secure Shell) protocol
SSIDs (Service Set Identifiers)
SSL (Secure Sockets Layer)
SSO (single sign-on)
ST (straight tip) connectors
stabilizer bars
Stand By option
standard formatting
Standard Mini-B USB connectors
standard parallel ports
standard permissions
standard serial interface
standard thick clients
standards, video
Standby state
star topologies
Start Menu
Starter edition of Windows
Startup And Recovery settings
stateful-inspection firewalls
states, window
static-charge eliminator strips
static electricity
static IP addresses
static random access memory (SRAM)
status light indicators
stealth viruses
stepper motors
stereo minijacks
storage devices overview
Store Password Using Reversible Encryption For All Users In The Domain policy
STP (shielded twisted-pair) cable
straight tip (ST) connectors
streaming
striping, disk
strippers
strong passwords
stub cables
stuck keys
submarining
subnet masks
subscriber connectors (SCs)
subwoofer audio channels
Super AMOLED technology
Super I/O cards
SuperSpeed USB connectors
supplies, printer
surge protectors
surround sound
Suspend state
SVGA (SuperVGA) video
swap files
Switch User option
switches
Symantec’s AntiVirus Research Center (SARC)
symmetric DSL (SDSL)
symmetric multiprocessing (SMP)
Sync Center
synchronization of mobile devices
synchronous DRAM (SDRAM)
Sysprep utility
system-based documentation
system boards. See motherboards
System Configuration tool
system configuration tools
System Control applet
System Failure option
System File Checker (SFC)
system files
system lockups
system performance
System program
System Properties dialog box
System Protection tab
System Restore tool
system security. See security
System Startup option
system tray
system variables
SYSTEMROOT command
T
Tablet PC Settings applet
tablet PCs
tablets, digitizing
tailgating
tape backup devices
Task Manager
Task Scheduler
Taskbar
Taskbar Properties screen
TASKKILL command
TASKLIST command
tasks
TCP/IP (Transmission Control Protocol/Internet Protocol) suite
TDMA (Time Division Multiple Access)
Tech Dump recycling center
Telnet protocol
terminal adapters
terminating processes
terminators
test printer pages
text-based installation phase
text mode video
theft of laptops
themes, desktop
theories in troubleshooting
thermal compounds
thermal printers
thick clients
thin clients
threats. See security
3.5mm (1/8-inch) stereo minijacks
3G standard
32-bit flat mode
32-bit operating systems
32-bit system bus
throttling
Thunderbolt interface
time, setting
Time Division Multiple Access (TDMA)
time zones
title bars
TLS (Transport Layer Security)
toggling laptop displays
tokens, RSA
toner and toner cartridges
toner probes
toolkits
topologies, network
Toshiba support website
TOSLINK interface
TouchFLO interface
touchpads
touchscreens
TPMs (Trusted Platform Modules)
TRACERT command
trackballs
tracks
transfer corona assemblies
transferring step
transformers
Transmission Control Protocol/Internet Protocol. See TCP/IP (Transmission Control Protocol/Internet Protocol) suite
Transport layer
Transport Layer Security (TLS)
trays
triggering, port
trip hazards
triple-channel memory
Trojan horses
troubleshooting
Troubleshooting applet
Trusted Platform Modules (TPMs)
tuner cards
tuners in home theater PCs
Turn Off Computer command
Turn On Media Streaming option
TV tuner cards
TV tuners in home theater PCs
TWAIN scanner drivers
twisted-pair cabling
Type A HDMI interface
Type A USB connectors
Type B HDMI interface
Type B USB connectors
Type C HDMI interface
TYPE command in Recovery Console
Type D HDMI interface
typical installation
U
UAC (User Account Control)
UCS (Unicode Character Set)
UDMA (UltraDMA) technology
UDP (User Datagram Protocol)
Ultimate edition
Ultra DMA (UDMA) technology
Ultra SCSI technology
Ultra XGA (UXGA) technology
UMTS (Universal Mobile Telecommunications System)
unattended installations
undervolting
unicast addresses
Unicode Character Set (UCS)
uninterruptible power supplies (UPSs)
Universal ExpressCard slots
Universal Mobile Telecommunications System (UMTS)
Universal Product Code (UPC) barcodes
Universal Serial Bus. See USB (Universal Serial Bus)
unshielded twisted-pair (UTP)
up-plugging
UPC (Universal Product Code) barcodes
updates
upgrading
UPSs (uninterruptible power supplies)
USB (Universal Serial Bus)
Use The Following DNS Server Address option
Use The Following IP Address option
User Account Control (UAC)
user data migration
User Datagram Protocol (UDP)
user education
user error
User Rights Assignment settings
User State Migration Tool (USMT)
usernames, default
users
Users and Groups
Users tab
USMT (User State Migration Tool)
UTP (unshielded twisted-pair)
UXGA (Ultra XGA) technology
V
vacuums for electronics
vampire taps
variables, environment
VDI (virtual desktop interface)
VDSL (very high bit-rate DSL)
VDUs (video display units)
vehicle sound systems
vendor-specific software
verification
versions of operating systems
vertical lines on laser printer output
vertical scan frequency
very high bit-rate DSL (VDSL)
VFAT (virtual FAT) filesystem
VGA (Video Graphics Array)
video. See also display devices; monitors
video adapters
video cards
video display units (VDUs)
Video Graphics Array (VGA)
video memory sharing
View Available Wireless Connections option
virtual desktop interface (VDI)
virtual FAT (VFAT) filesystem
virtual machines (VMs)
virtual memory
Virtualization Technology (VT)
virtualization workstations
viruses
VMs (virtual machines)
voice coils
Voice over IP (VoIP)
voltage selector switches
voltages
voltmeters
Volume Shadow Copy Service feature
VRAM (virtual RAM)
VT (Virtualization Technology)
W
W-CDMA (Wideband Code Division Multiple Access)
Wake on LAN (WoL) feature
walk-up model
Walters, Jamie
WANs (wide area networks)
WAP (Wireless Access Protocol)
WAPs (wireless access points)
wardriving
warm swappable devices
water damage
watts
WDDM (Windows Display Driver Model)
WDS (Windows Deployment Service)
wear leveling
webcams
weight of paper
well-known ports
WEP (Wired Equivalent Privacy)
WET (Windows Easy Transfer)
whaling
white lines on laser printer output
WHS (Windows Home Server)
wide area networks (WANs)
Wideband Code Division Multiple Access (W-CDMA)
WiFi antennas
WiFi Protected Access (WPA)
WiFi Protected Access 2 (WPA2)
WiFi Protected Setup (WPS)
wildcard characters in searches
WiMAX (World Wide Interoperability for Microwave Access)
Window Flip feature
Windows 7 Upgrade Advisor
Windows Anytime Upgrade utility
Windows Catalog
Windows Component Wizard
Windows Defender program
Windows Deployment Service (WDS)
Windows Display Driver Model (WDDM)
Windows Easy Transfer (WET)
Windows Explorer
Windows Firewall
Windows Home Server (WHS)
Windows Memory Diagnostics Tool
Windows operating systems
Windows Preinstallation Environment (WinPE)
Windows Search feature
Windows Security Center. See Security Center applet
Windows Security Essentials
Windows Server Update Services (WSUS)
WINLOAD.EXE program
WINLOGON.EXE file
WinPE (Windows Preinstallation Environment)
WINRESUME.EXE program
winver command
wipes
wire cutters
wire strippers
Wired Equivalent Privacy (WEP)
wired networks
wireless access points (WAPs)
Wireless Access Protocol (WAP)
wireless cards
wireless locators
wireless methods
wireless NICs
wireless personal area networks (WPANs)
wireless SOHO network security
wireless wide area networks (WWANs)
Wireless Zero Configuration Service
wiretaps
WLANs (wireless LANs)
WoL (Wake on LAN) feature
work environment
workgroups
workstations
World Wide Interoperability for Microwave Access (WiMAX)
worms
WPA (WiFi Protected Access)
WPA2 (WiFi Protected Access 2)
WPANs (wireless personal area networks)
WPS (WiFi Protected Setup)
wrist straps
writing step in print process
WSUS (Windows Server Update Services)
WWANs (wireless wide area networks)
X
x64 operating systems
x86 operating systems
XCOPY command
XGA (Extended Graphics Array)
XP Mode in Windows
Y
Yahoo Mail service
yaw with gyroscopes
Z
zero configuration networking
zero insertion force (ZIF) principle