We will see a quick overview of the Lync Monitoring configuration with some hints. A step-by-step guide is available both on Microsoft's TechNet (Deploying monitoring in Lync Server 2013 at http://technet.microsoft.com/en-us/library/gg398199.aspx and on Matt Landis' site for co-located database: Step by Step Installing Lync Server 2013 Monitoring Role Collocated on Standard Edition Front End - Part 2 at http://windowspbx.blogspot.it/2012/07/aaa-donotpost-install-lync-standard.html).
marchhare.wonderland.lab
.It is possible to install the SQL database and the Reporting Services on two different servers, but quoting TechNet (http://technet.microsoft.com/en-us/library/jj204989.aspx):
"It is recommended that you install Monitoring Reports on the same computer where the monitoring database is installed. This simplifies the process of assigning permissions for accessing the reports."
Install-CsDatabase –LocalDatabases
cmdlet.During the setup of the Monitoring Reports, it is possible to specify a Read-Only Group (enabled to access the reports with no modification rights). It is also possible to define additional roles on the reports, as outlined in the TechNet Blog post Lync Monitoring Reports (Read-Only) Access at http://blogs.technet.com/b/rischwen/archive/2013/12/02/lync-monitoring-reports-read-only-access.aspx.
http://MARCHHARE:80/ReportServer_LYNC/Pages/ReportViewer.aspx?%2fLyncServerReports%2fReports+Home+Page
. We can copy and paste it into a browser to test the reports, as we have done in the following screenshot:Get-CsCdrConfiguration
cmdlet that will give us information about the number of day's call details and error reports to be kept in the database, as shown in the following screenshot:Lync monitoring tries to detect call quality from the user's point of view (often trying to evaluate the perceived quality). After a call is concluded, the endpoint sends the Quality of Experience (QoE) data (via SIP SERVICE requests) to the Lync Front End where the UDC agent (component) monitors all the traffic that passes by the server. It captures the data, combines the information collected, and through an adapter, stores them in two different SQL databases (LcsCDR for Call Detail Records and QoEMetrics for Quality of Experience – QoE). All the different endpoints (clients) are able to collect the QoE data.
The home page of Lync Server 2013 should display a link to the reporting services, as shown in the following screenshot, and it should work with no additional configuration:
If any issue arises when launching the link, the TechNet documentation that we pointed out in the Getting ready section of this recipe suggests that we use the Set-CsReportingConfiguration
cmdlet. Curtis Johnstone has published an interesting post (5 Tips for Installing the Lync 2013 Monitoring Reports at http://blog.insidelync.com/2013/05/5-tips-for-installing-the-lync-2013-monitoring-reports/) that explores this aspect of the installation with a different approach.
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