Alert fatigue

If alert rules are not constantly reviewed and updated, they could negatively influence a team, especially when alert rules trigger too easily or too frequently as people will no longer respond to them properly. If there are too many alerts, it will wear people out and they will become numb to the effect of an alert. It does not even matter whether these are false alerts or real alerts; just the number of alerts can be enough to get people into a state where they do not care anymore.

If a situation such as this is observed within a team, it is time to drastically change the way alerts are generated and responded to. If this does not happen, team members might fall ill or leave the company altogether.

One of the ways to prevent this situation is by implementing a healthy on-call schedule.

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