In many development teams, Azure DevOps is the tool that developers spend most of their time with. This is also where they perform their backlog management using Azure Boards.

Meanwhile, operators (and hopefully, developers, too) perform investigative work in Application Insights to determine the cause of user errors and to drill down into the reasons for failure. This investigative work could result in new work that needs to be backlogged in Azure DevOps.

To facilitate this, integration between Application Insights and Azure DevOps can be configured from Application Insights by taking the following steps:

1. Navigate to the Work Items option on the left-hand side menu (1). This opens the view shown on the left in the following screenshot. Here, a connection to Azure Boards can be configured:

To configure the connection, the following details need to be filled out:

1. Enter the Azure DevOps link. Here, the name of the organization needs to be appended.
2. Select the Azure DevOps project to use. This can be selected from the dropdown.

3. Select a product area where new items will be created. By default, this is the same as the name of the project, unless you change it.
4. Provide the name of a user as the default owner of new work items.

After configuring this connection, a new Create work item button is visible on the relevant pages in Application Insights. This button allows you to create a bug with all the relevant information directly on the backlog.