Customers want efficient, scalable clouds, with a hybrid capability for their cloud environment in the final stage. IT can be consumed as a service with automation, policy-driven governance, and control across the cloud environment.

This will also help with zero-touch operations supported by predictive and self-healing operational tool capabilities. Application mobility and device-independent access are perfect use cases of cloud computing.

IT is now acting as a strategic partner for any organization to achieve its business objective by improving the following:

• On-demand help in meeting the market requirement
• Better utilization by reducing Total Cost of Ownership (TCO)
• Improving quality of service (QoS) will increase stability
• Budgeting and services should align with each other
• Resource optimization will improve business agility and efficiency
• Continuous innovation based on predictive analysis and proactive actions
• Applications adaptability in a hybrid cloud environment
• Single-pane-of-glass management across the private and public clouds
• Service-level disaster-recovery across different geographies
• Intelligent remediation and self-healing process