• Business problem: Create the bank of the future and improve customer experience at hundreds of retail banks, such as identifying customers as they arrive and anticipating services they might need. In addition, the branch manager has a series of tasks that must be performed each day before the bank can close (vault, teller drawers, and so on), but there is no reliable method to confirm each step was completed.
• Use case: Real-time device monitoring, OTA updates.
• Customer benefits: Remotely managing and monitoring the IoT infrastructure (gateways, sensors, beacons, cameras, and so on) to ensure devices are online and secure. Pulse provides a single console to manage the various IoT devices required to enable the bank of the future and ensure bank operations are not interrupted.