Customer challenge: Every year, Apple and Google release new major OS updates that include new UEM features for better management, and new usability features that administrators want their end users to take control of to improve productivity. When a major OS releases, administrators need near-real-time visibility into how an OS version is adopted so they can forecast how long they have to pilot new features and to determine when is a good time to deploy the new UEM feature (for example, security policy) to all of their devices.

 Workspace ONE Intelligence can help to create a dashboard to monitor the adoption of old and new OSes and monitor the increase of devices reporting the latest version of an OS while seeing the decrease of devices reporting the previous version. It also compares OS adoption between different vendors year after year, and forecasts when a major OS release will reach the majority of their devices.

Key benefits: This can help to make informed decisions about the entire environment, give quantitative insights to app developers, and prioritize feature development based on OS distribution.