• Business problem: Customer has deployed wearables and other sensors across all their properties to better track customer behavior, reduce wait times, and optimize customer experience. However, they are finding it hard to cope with the fragmented heterogeneous ecosystem of their IoT deployments, which is leading to rising costs of management and operations.
• Use case: Asset tracking, OTA updates.
• Customer benefits: Reduce the cost of maintaining these connected devices and infrastructures by providing a method to monitor devices remotely and deliver OTA updates. Ensure all connected devices are up to date with security patches and firmware updates. Achieve the gold standard of guest experience for all their visitors, maximize sustainability, and improve the productivity of the workforce and operations overall.