The vSAN performance and health service helps with updated health checks for known issues and provides visibility to the end user. It will not help users collect the logs from a customer's site and send them in for support so that the development team will get the incident after the end user has logged a support ticket with issues. Instead, it helps with data that assists the engineering team in enhancing VMware products and related services, resolving issues, and recommend best practices to follow while implementing VMware solutions.

In the next chapter, Chapter 3, Security with Workspace One Intelligence, we will learn about how customers are becoming increasingly pressured to provide more intelligent insights about their organizations and user behavior to deliver the best IT service possible. Having different tools and systems that house this insightful data across mobile device management (MDM), PC, and other third-party systems causes fragmentation of this data and inconsistency in the process of training, as well as the end user experience.