VMware and customers collaborate to define and refine processes and activities that transform sources into customer deliverable artifacts. This includes assessing and realigning activities and related key accountability roles, responsibilities, and required skillsets, key interactions, and hand-offs related to supporting the service definition process with agreed upon use cases and business outcomes.

The AR foundation consists of services and activities that are necessary to achieve the desired end state in terms of maintaining version, promotion, governance, and policy controls related to deliverable artifacts. Generally stated, such artifacts are those that are converted from sources into binary packages, though other transformations may exist.