Implementing User Environment Manager

VMware User Environment Manager (UEM) is a standalone component of VMware Horizon Enterprise Edition that provides robust, contextual, and dynamic end-user persona management capabilities across different devices and locations. UEM can be used to provide a personalized and consistent desktop experience across Horizon desktops, physical computers, Windows RDS servers, and even virtual desktops managed by other virtual desktop platforms.

While UEM offers a significant number of different options for managing and customizing a user's persona, as we will show in this chapter, a basic installation capable of saving user persona data can be up and running in less than 30 minutes.

In this chapter, we will look at the following topics:

  • The UEM pre-installation tasks, including file share and AD group policy requirements
  • How to install the UEM agent
  • How to use the UEM Easy Start feature to quickly configure a basic UEM environment
  • How to configure UEM group policies
  • How to implement profile folder redirection using UEM
  • Some of the advanced UEM settings for user persona customization

The goal of this chapter is to help you set up a basic UEM version 9 installation for the purpose of managing user persona information within your Horizon infrastructure. Other components of UEM, such as SyncTool, Application Profiler, and the Helpdesk Support Tool, are not explicitly required to use UEM, and are sufficiently complex that they cannot be covered in this chapter. Consult the VMware UEM documentation (https://www.vmware.com/support/pubs/uem-pubs.html) for information about these UEM components; each has its own separate guide.

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