UEM stores user persona data in a Windows-based file share, which must be accessible to all clients and any individuals who use the UEM management console. It is recommended to create a new share for this purpose and not attempt to use an existing file share used for general file storage.
The amount of persona space required per user will vary greatly based on the UEM configuration, the amount of customization that was done, and the number of profile archives that are kept. It is suggested to start with at least 100 MB of storage per user during a pilot phase, and as the pilot progresses, monitor whether additional storage is required. The UEM share should be able to be expanded as needed if additional storage per user is required, as well as to support additional users.
The share and underlying folder requires the following permissions to be configured:
- Share-level permissions:
- UEM administrators (UEM_Admins)—change
- UEM users (UEM_Users)—change
- Folder-level permissions:
- UEM administrators (UEM_Admins)—full control; apply to This folder, subfolders and files
- UEM users (UEM_Users)—read and execute and Create folders/append data; apply to This folder only
- Creator-owner (default Windows security principle)—full control; apply to Subfolders and files only
If you will be using the UEM Helpdesk Support Tool, additional folder-level permissions will be required in order for users of that tool. Consult the VMware User Environment Management Helpdesk Support Tool Administrator's Guide (https://www.vmware.com/support/pubs/uem-pubs.html) for details about the permissions required.