While the actual process of troubleshooting a Horizon Unified Access Gateway deployment is likely to require research beyond the scope of what we can cover in this chapter, we can review the various options for obtaining the information needed to perform that troubleshooting:

• Review the output from the PowerShell window used to deploy the appliance in the previous section.
• A deployment log file used for general troubleshooting will be created in the directory the script was executed from; the text file name should match that of the appliance name (log-UAG1.txt in the example provided).
• A UAG appliance log file bundle can be downloaded from the UAG admin web interface referenced in the previous section of this chapter; to download the bundle, log into the admin web interface and then click on the Log Archive download icon shown in the following screenshot:

It is important to remember that it only takes a few minutes to deploy a new Unified Access Gateway appliance. If a Unified Access Gateway stops working suddenly, it may be easier simply to delete it and use your saved ini file to quickly deploy a new appliance.