Recovering an individual instant clone desktop

Instant clone desktops have one additional maintenance operation that can be performed, known as recover. A recover operation deletes the desktop, at which point it is immediately replaced with a new one. This is the same operation that is performed when a user logs off a desktop session, but in some cases it may be necessary to perform this operation as part of troubleshooting Horizon, or for some other reason.

The following steps describe how to recover an individual instant clone desktop:

  1. Log into the Horizon Administrator console using an AD account that has administrative permissions within Horizon.
  2. Go to Catalog and open the Desktop Pools window within the console.
  3. In the Desktop Pools window, click on the pool that contains the instant clone desktop you wish to recover.
  4. In the window for the desktop pool you selected, click the Inventory tab.
  5. Click on the instant clone desktop that you wish to refresh. In our example, we will click on the desktop named IC2 to open the IC2 window.
  6. In the IC2 window, click the Recover button to open the Recover Virtual Machine window, shown in the following screenshot:
  1. In the Recover Virtual Machine window, click OK to begin the recover operation.

The status of the recover operation can be viewed in the Tasks tab of the target desktop pool window. Because of the unique architecture of instant clone desktops, it should typically take less than a minute to recover a single desktop.

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