23.4. Setting a Greeting Message

When your system answers the phone, it can play a greeting message so callers know who they have reached. After the message, vgetty will play a short beep as well, so the caller knows when to start talking. By default, however, there is no greeting message, so callers will just hear a beep. Because this is not very friendly, you can use Webmin to set up one or more messages to be played when the call is answered. If multiple messages are set up, vgetty will choose one of them at random for each call.

To add a greeting message, follow these steps:

1.
On the module's main page, click on the Greeting Messages icon. This will take you to a page listing all existing messages, if there are any.

2.
Record a message in WAV format using some other program, such as the Windows Sound Recorder application. Make sure that the sample rate is the same as the rate used by recorded messages shown on the Received Messages page. If it is not, your modem will probably not be able to play it.

3.
Back in Webmin, select the WAV file using the Upload message field. From the menu next to it, select the same audio format and number of bits as is used by recorded messages. Once again, the chosen format must be correct for your modem to be able to play the message.

4.
Click the Upload message button to have the file converted to RMD format and added to the greeting messages list.

Existing greeting messages can be listened to by clicking on their filename from the list, which will cause Webmin to convert the chosen audio file back to WAV format before sending it to your browser. If you don't want to use some of the greeting messages anymore, just select the checkbox next to them and click the Delete selected messages button.

There is another way to create a greeting message that avoids any format or sample rate problems and does not require a sound card or microphone to be attached to your computer. An existing recorded message can be converted to a greeting by following these steps:

1.
Call your own answering machine and leave the greeting message as a recording.

2.
On the module's main page, click on the Received Messages icon and find the new recording on the list.

3.
Select the checkbox next to it and click the Convert selected to greetings button. This will remove the message from the list, and add it to the list on the Greeting Messages page.

The only problem with converting messages like this is that they may be of poor audio quality or have silence or telephone sounds at the beginning and end.

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