The Field Service app is another way of providing better customer service. This app is all about providing services to customers at their current location. These services include work order management, interactive resource scheduling, customer assets management, inventory management, and handling orders. The Field Service app reuses the same core entities from the Sales, Marketing, and Service apps. This app has inbuilt reports that can be used to measure key performance indicators and customer interaction.

The Field Service app is also built using the UIF and provides a responsive design experience to customers and service technicians across various devices, such as desktops, mobiles, and tablets.