The Dynamics 365 app for Retail helps retailers fulfill the continuously changing demands of their customers. It can also be used by e-commerce business organizations. It provides end-to-end retail solutions and works seamlessly across multiple channels, along with finance and operation apps. Retail includes features such as multi-channel support, merchandising, business intelligence, customization options for retail processes, loyalty management, and inventory management.

This app also helps retailers utilize their social media capabilities by helping them gain new customers and provide them with personalized experiences.

Now, we know about all the apps for Dynamics 365 and how old modules from Dynamics CRM are available. Every app in Dynamics 365 has significance, where the Sales app is important for a customer to implement their end-to-end sales process, while the Marketing app is required if you wish to promote your product and services to increase your sales. If your customer is a service-providing company or project consulting organization, they can use the Project Service Automation app to effectively manage their projects.

Now that you've learned about all the apps, we can discuss Dynamics 365 CE in more detail.