Iacocca, Lee, 110

iAds, 284

IBM, 310, 505

idea generation, 382

idea screening, 382

IdeaStorm, 299

identity theft, 14

IKEA, 327–328, 330, 401

immigration, 275

importing, 89

• prices and exchange rates, 106–107

• strong dollar, 109

In-Bev, 91

inbound logistics, 433

incentive-based payment, 265

income statement, 198, 459, 479

• analyzing, 485–486

• business plans, 545–546

• cost of goods sold, 484–485

• earnings per share (EPS), 487

• expenses, 484

• gross profit, 485

• gross profit margin, 486

• inventory, 484

• net income, 484, 485

• operating expenses, 485

• operating profit margin, 486–487

• ratios, 486–487

• revenue, 484

income stocks, 504

independent contractors, 268

Independent Grocers Alliance (IGA), 432

index, 510

index funds, 519

individually owned retail stores, 432

individual retirement accounts (IRAs), 537

Industrialized Workers of the World, 273

Industrial Light and Magic (ILM), 236

industrial products, 388

industrial psychology, 233

industrial robots, 318–319

industry profile, 196, 541

infant industry, 97

inflation, 42, 46, 49, 499

infomediary, 286

infomercials, 418

The Informant, 64

information, 291

informational interview, 451

information sites, 286

information systems (IS), 291–293

information technology (IT), 12, 289–290

information technology (IT) department, 290–291

infrastructure, 94

initial public offering (IPO), 471, 503–504

Innovation Corps (I-Corps), 151

insider trading, 501–502

Instagram, 198

in-store retailers, 431–432

instrumentality, 232

insurance, 16, 535–536

intangible assets, 480–481

intangible property, 103

Intel, 39

intellectual property, 4

intellectual property laws, 123–125

intensive distribution, 430

intentional torts, 122

Intercontinental Exchange (ICE), 507

interest rates, 51

• bonds, 469–470

• personal credit, 533

• short-term interest rates, 50–51

Interface, Inc., 78

intermittent processes, 312

internal recruiting, 255–256

Internal Revenue Service (IRS), 164

International Brotherhood of Teamsters, 274

international businesses, 17–18

• aesthetics, 110–111

• blunders, 111

• bribes, 112

• cross-cultural awareness, 110

• cultural prejudices, 111

• economic factors and challenges, 105–109

• economic growth and development, 108–109

• ethics, 113

• ethnocentrism, 110

• exchange rates, 106–108

• foreign markets, 102–104

• global strategy, 102

• government economic policies, 109

• language, 111

• laws, regulatory standards, and access to judicial systems, 112

• legal challenges, 112

• multidomestic strategy, 102

• political challenges, 112

• sociocultural challenges, 110–111

• socioeconomic factors, 109

• translation difficulties, 111

• transnational strategy, 102

international competition, 93

International Financial Reporting Standards, 476

International Organization for Standardization (ISO), 326–327

international organizations promoting free trade, 98–99

international trade, 93–97

Internet, 13

• advertising, 417

• branding, 398

• changing scope of business, 13

• commercialization, 13–14

• e-commerce, 13–14

• globalization, 11

• identity theft, 14

• job research, 449–450

• marketing, 361

• purchasing, 322–323

• retailing, 432–433

• viral marketing, 361

Internet entrepreneurs, 140

Internet Tax Freedom Act (ITFA) (1998), 287

interpersonal skills, 203, 204

interviews, 452–454

intrapreneurs, 141

intrinsic motivators, 230

Intuit, 528

inventory

• balance sheet, 481

• income statement, 484

• tracking, 434–435

inventory control, 322–324

inverted organization, 215

investing, 535

• activities, 487

• asset allocation, 501

• bonds, 511–515

• capital gain, 500

• capital loss, 500

• definition, 498

• diversification, 500–501

• earning money, 500

• futures contract, 521

• insider trading, 501–502

• market risk, 498

• mutual funds, 517–520

• options, 521

• retirement, 537–538

• risk-return relationship, 498

• risks and rewards, 497–498

• risk tolerance, 498, 500

• rule of 72, 536–537

• rules and regulations governing, 501–502

• Securities and Exchange Commission (SEC), 501

• stocks, 503–511

investment bankers, 503

investments

• barriers, 91

• sole proprietorships, 166

investors, 353

Investors’ Circle website, 154

invisible expenses, 530

Ironman Triathlon Challenge, 138

iSmell, 136

ISO 9001 standard, 326

ISO 14001 standard, 326, 327