table of contents, 548

Taco Bell, 361

tactical planning, 209

Target, 14, 17, 71, 76, 287, 295, 394, 483

target costing, 401

target customers, 358

target markets, 356, 367–368, 412

tariffs, 94, 96

Tata Steel, 316

Tatto Media, 142

tax accounting, 475

taxes, 16, 538–539

• corporations, 172–173

• increasing and decreasing, 46–47

• online businesses, 287–288

• partnerships, 173

• saving, 499

• sole proprietorships, 164, 166, 173

tax-exempt status, 179, 180

Taylor, Frederick, 233

TD Ameritrade, 507

teams

• challenges in workplace, 241–242

• collaboration, 245

• collective thinking, 241

• contributing to, 245–246

• creative spatial arrangements, 242

• cross-functional teams, 243–244

• face-to-face teams, 245

• generational differences, 241–242

• groupthink, 241

• playground design, 242

• prioritizing tasks, 245

• proactive, 245

• psychological safety, 243

• Seven Habits model, 245–246

• skills and talents, 243

• social media tools, 244

• status, 243

• technology and, 244

• time frame, 243

• virtual teams, 244, 245

• visualization, 243

• win-win solutions, 245

• working efficiently, 245–246

• workplace advantages, 241

technical skills, 203, 204

technical support services, 299

technological changes, 12–14

technological environment, 361

technology, 20

• affecting marketing, 361

• augmented reality (AR), 372

• benefits, 12–13

• business, 289–293

• changes and supply, 35–36

• cloud-based storage, 14

• computer-aided design (CAD), 319

• computer-aided manufacturing (CAM), 319

• computer-integrated manufacturing (CIM), 320

• computerized inventory systems, 323

• cutting costs, 12

• definition, 4, 13

• electronic monitoring, 297

• electronic surveillance, 297

• employees, 296–297

• ethical conduct and, 296

• information systems (IS), 291–293

• information technology (IT), 289

• innovations and globalization, 91

• Internet, 13

• inventory control, 323

• management information system (MIS), 291

• marketing, 284

• mobile marketing, 135–136

• not implementing reliably, 295–296

• online security, 14

• privacy, 14, 296–297

• production, 318–320

• productivity, 12

• radio frequency identification (RFID) tags, 323

• recruitment and, 257–258

• security, 293–297

• small businesses, 132–133, 135–136

• social media, 135–136

• streamlining businesses, 12

• teams and, 244

• telecommuting, 13

• teleconferencing, 13

• 3D printing, 320

• training, 261

Ted.com, 339

Ted’s Montana Grill, 141

Telecommunications Act (1996), 127

telecommuting, 267

teleconferencing, 13

telemarketers, 432

telephone industries deregulation, 127

Temporary Assistance for Needy Families, 44

temporary work, 268

tender offer, 182

terminating employees, 269

Tesla Motors, Inc., 141, 284, 505, 509

Texas Nameplate Company, Inc., 325

texting, 344

T.G.I. Fridays, 3

Thaler, Linda Kaplan, 72

Thematic Apperception Test, 237

TheMedica.com, 286

theory of comparative advantage, 93, 94

Theory X model, 231

Theory Y model, 231

Theory Z model, 231–232

Thiel, Peter, 284

third-party logistics, 433

Thomson Reuters/PayNet Small Business Lending Index, 464

threat of retaliation, 97

360-degree appraisals, 263

3D printing, 320

3M, 108, 505

three needs theory, 229–230

Tickle Me Elmo dolls, 34

Tiffany & Company, 395–396

time, 111

time management, 205

time management skills, 203, 204

time-motion studies, 233

time utility, 354

Time Warner, 70, 183

Titan Aerospace, 183

T-Mobile, 38, 39

Tokyo Electric Power Company (Tepco), 238

top managers, 202–203–207

tort law, 122–123

tort reform, 123

Toshiba Corporation, 41

total product offer, 386

total quality management (TQM), 218, 324–326

Toyota, 9, 90, 123, 354

Toys “R” Us, 182

Toy Story, 236–237

trade barriers, 91, 95–97

trade (B2B) sales promotions, 424–425

trade credit, 153, 463

trade deficits, 107

trademarks, 124, 197, 392, 396

trade restrictions, 94

Trader Joe’s, 368

trade secrets, 124

trade surpluses, 107

traditional theories of motivation, 229–230

training

• action learning, 261–262

• apprentice training program, 260

• coaching/understudy program, 261

• diversity training, 272

• Electronic Performance Support Systems (EPSSs), 261

• employees, 259–262

• executive coaches, 262

• franchisor, 144

• gamification, 261

• job rotation, 261

• management development programs, 261–262

• managers, 261–262

• mentors, 262

• off-the-job training and development, 262

• online training, 261

• on-the-job training, 260

• orientation program, 259–260

• programmed learning approach, 260–261

• reverse mentoring, 262

• simulation training, 261

• small businesses, 151

• technology, 261

Transferwise, 91–92

transnational strategy, 102

transportation, 433–434

Travelers Group Inc., 184, 310

Travelocity, 287

Treasury bills (T-bills), 513

Treasury bonds (T-bonds), 513, 516

Treasury Inflation-Protected Securities (TIPS), 513

Treasury notes (T-notes), 513

trough, 46

truck wholesalers, 429

True Value, 432

Trulia, 505

truth-in-advertising rules, 127

Turner, Ted, 141

Turner Broadcasting System, 141

turnkey projects, 102–103, 105

Twitter, 7, 12, 71, 112, 135, 198, 256–257, 283, 298, 362, 365, 398, 471

two-factor theory, 230

Tyco International, 75, 476