Chapter 9 Human Resource Management

  1. Describe the processes involved in human resource management (HRM).

    H and R—two simple letters that together represent a vital component of any successful business. Indeed, a well-managed human resource (HR) department is essential to the smooth operation of all organizations. HR managers like Leslie Booth are responsible for many tasks, from hiring to firing and everything in between. Why is human resource management so important?

  2. Explain how employees are trained and evaluated.

    Training allows a business to leverage the talents of its employees across a whole company. George Hensel knows how to run the perfect meeting. How can his company use him most efficiently to train others?

  3. Understand how employees are compensated and scheduled and detail how an employee’s status can change as a result of promotions, termination, and retirement.

    To attract high-caliber applicants, companies need compensation packages that are comparable to their competitors or better. Kathy Sanchez is a full-time graphic designer but is struggling to afford health insurance. What other types of benefits are important in a good compensation package?

  4. Describe how incorporating diversity affects the workforce.

    Diversity is encouraged because it benefits a company, but it has been a challenge for Chandraki Patel to manage the widely diverse group she is responsible for. What issues do companies and managers face when establishing more diversity in the workplace?

  5. List the objectives, structures, and future of labor unions in the global business environment.

    College athletes at Division I schools are key contributors to athletic programs that generate millions of dollars for the school. Does this make them employees, or does their academic status mean they cannot unionize to negotiate for better working conditions?

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