Marketing Yourself

Standing out in a crowd requires that you sell yourself. This starts with developing a powerful résumé and cover letter.

Developing a Résumé

A résumé is a fact sheet that outlines your work history, experience, and accomplishments. It lets an employer know what you’ve done and what you want to do. There are two main types of résumés: chronological and functional. A chronological résumé lists your jobs in the order in which you held them, beginning with the present. Use this type of résumé if you’re staying in the same field or just getting started in the job market. Functional résumés detail your work history by pointing out your skills and achievements, not your titles and the companies you’ve worked for. This is a good type of résumé to use when you’re switching fields. Your skills show employers what you can do for them because your previous job experience may not be related.

Getting Started

Before you start typing, take some time to evaluate yourself. Consider the following:

  • What are your strengths and weaknesses?

  • What type of skills do you possess?

  • What do you want from an employer?

Aside from technical skills, think about your soft skills. Soft skills include your personality traits and interpersonal skills, such as honesty, responsibility, leadership, and teamwork. Some employers find these traits more desirable than technical skills because technical skills can be taught, whereas soft skills are innate.

When you begin your résumé, remember that organization is key. Employers generally spend about 15 seconds reviewing a résumé,1 so you need to quickly capture the attention of the reviewer. Organize your résumé clearly, with bold headings and bulleted information. No one will take the time to read a lengthy paragraph about your achievements. The following headings can help you organize a basic chronological résumé: Contact Information, Objective, Education, Experience or Work History, Skills/Interests, and References. Depending on how you format your résumé, you may or may not use all of these headings.

Contact Information

Your contact information is typically centered at the top of the page, with your name in the largest font. Include your mailing address, phone number, and e-mail address. Remember that prospective employers may hear your outgoing phone message, so be sure it’s appropriate.

Objective

An objective is a short summary of the job you’re seeking and how your skills will apply to that job. Objectives should be specific to the job for which you’re applying. Generalized objectives don’t tell a prospective employer anything about you and don’t get anyone’s attention.

Read the following objective and analyze it from an employer’s perspective.

  • Objective: To employ my advertising knowledge by working for a successful company that will help me get experience to kick-start my career.

What position is the applicant applying for? This objective doesn’t specify the position. It also describes what the applicant wants the job to do for him or her, not what he or she can contribute to the company. Employers already know that you want to learn and gain experience. Reiterating it makes you look selfish.

A good objective is specific and short. Here’s an example.

  • Objective: To obtain a position at Doyle and Associates as an entry-level graphic designer where my creativity and technical ability will add value to the operations.

With this objective, an employer knows what position you want and why you think you’re the right person to fill the opening. It also shows you’re serious about the position because you took the time to tailor your résumé to this specific position and company.

Education

Begin your education list with your most recent educational experience. Be sure to detail your degree, major, minor, dates of attendance, and the name and location of the school. If you haven’t graduated yet, list your expected degree and graduation date. Include your grade-point average (GPA) if it is 3.0 or higher. Including a GPA that is lower may inadvertently invite questions about your studying skills that you may not be comfortable answering. Or, you may get passed over altogether for the job.

If you don’t have relevant work experience, list your educational background first. If you have pertinent work experience, reverse the sections so your work history comes before your education.

Experience or Work History

List your previous work experiences chronologically, starting with the most recent job, and include each company’s name, its location, your dates of employment, and your title or position. For each experience listed, include at least three bullet points that highlight your achievements or undertakings. You don’t have to put specific dates of employment but do list the month and year. If you include the years only, you may give the impression that you have gaps in your employment history. If possible, include specific, quantifiable data about your accomplishments and how you benefited your employer.

Skills/Interests

This section should include your hidden talents or skills, such as whether you speak a foreign language or are knowledgeable about a certain software package. Also include the extracurricular activities and professional organizations you belong to that relate to your career field. You don’t want to restate anything you’ve said in your education and experience sections, so if you don’t have anything to add, omit this section.

References

References can attest to your work ethic and skills and are important to have ready to go. You should have three professional references expecting to be called on to help you. If you have no professional references, obtain references from teachers, instructors, professors, clergy, and other people who know about your character. Avoid using family members and friends. Always ask permission to use someone as a reference before listing him or her. Be sure your references know you’re engaging in an active job search in case a potential employer calls them so they can be prepared to answer questions accurately.

Employers generally won’t need references until they interview you, so it’s customary to include at the bottom of your résumé the line “References are available upon request.” However, if you choose to provide information for each reference on your résumé, you should include for each reference the person’s name, title, employer, contact information, the nature of your relationship, and the length of time he or she has known you. Including references shows that you have professional contacts with people willing to recommend you. When you are invited to an interview, bring additional copies of your references with you.

Résumé Showdown!

To get yourself noticed, you need to make your résumé pop. Look at the two examples (on the following pages) from the perspective of an employer who has a pile of résumés to look through. Both résumés are for the same person. Consider the strengths and weaknesses of each and which one you feel makes the best impression.

Which résumé do you think an employer would be more impressed with? Most likely the second one—right? It has a better organizational structure and a cleaner appearance. The résumé also focuses more on the candidate’s achievements than on her responsibilities, with specific and detailed actions and outcomes. Overall, the second résumé gives a prospective employer a stronger idea of what the candidate can offer the company.

Writing a Cover Letter

Along with your résumé, you need to include a cover letter. A cover letter introduces you to a prospective employer. This is an opportunity for you to market yourself by demonstrating sound communication skills. A cover letter may be more important than a résumé in the eyes of a prospective employer because it gives you a voice. Even if you’re the most qualified person for a job, a poorly written cover letter may end your chances before anyone ever looks at your résumé. If you follow these basic tips, your cover letter may get you an interview all on its own.

An image shows a sample resume no.1 mentioning the name and contact details, education, work history, skills or interests, and references.
An image shows a sample resume no.2 mentioning the name and contact details, objective, education, work history, skills, and references.

Tip #1: Tailor Your Cover Letter to Fit the Job You’re Applying For.

There are three main types of cover letters: an application letter, a prospecting letter, and a networking letter. An application letter is sent as a response to a job opening. A prospecting letter is a letter asking about potential positions at a company where you want to work. A networking letter is sent to further a relationship with someone you think could help you in your job search. Each cover letter you send out needs to be tailored to fit the job opening you’re applying for or inquiring about. Look at the requirements in the ad. Find the key words and phrases used to describe the position and then describe your skills and experience using the same terms. Highlight your major relevant accomplishment in the terms used by the employer. Include how you have or will address the needs of the employer. Overall, demonstrate in your cover letter that you fulfill the specific requirements the company is looking for.

Tip #2: Indicate What You Can Do for the Employer.

All cover letters should explain to potential employers what you can do for them, not what they can do for you.2 Don’t tell them how the job will give you experience in a particular field. Instead, tell them how you have what it takes to perform the required tasks.

Tip #3: Clearly Explain Why the Company Should Hire You.

After you’ve explained that you can do the job, discuss why the company should hire you. Think about what sets you apart from the competition. Be both assertive and descriptive. Instead of saying, “I’m flexible,” say, “My years in customer service have taught me how to effectively interact with people of different ages and backgrounds. As a result, I have learned to be flexible, persuasive, and tactful. These abilities have allowed me to maintain long-term customer relationships that have boosted sales for my previous employers.” Use concrete examples to show how you can be an asset to the company.

Tip #4: Keep It Short.

Each cover letter you send out should be limited to one page with at least three paragraphs. The first paragraph explains why you are writing, whether it is to respond to a job opening or to ask about available positions. The goal of the first paragraph is to start strong and get the reader’s attention. Here is an example:

I am responding to your advertisement on Monster.com regarding an entry-level sales position. My background in customer service and advertising is a perfect fit for your company. I am interested in being part of a company that has a fast-paced environment, like ATI Corp. does, and feel I can be an asset to your expanding team.

The body of the letter lets the employer know your experience as it relates to the desired position. For example,

My background includes three years of experience in sales. I have extensive experience working with customers and implementing sales strategies. I coordinated and advertised events, including fashion shows and cooking demonstrations that boosted my firm’s sales more than 20 percent and led to successful product launches. I am skilled at motivating teams and have consistently met or exceeded my sales goals.

The final paragraph thanks the reader and leaves contact information:

I would appreciate an opportunity to sit down with you and discuss how I can become a valuable member of the ATI Corp. team. Feel free to call me at 443-555-2728. I look forward to hearing from you. Thank you for your time and consideration.

Because your résumé states only facts, your cover letter is a valuable opportunity to highlight your skills, show a bit of your personality, and sell yourself. Consider time invested in writing your cover letter as time invested in your future.

ePortfolios

Because résumés and cover letters only say what you can do, creating a portfolio to show what you’ve already done may be beneficial. Don’t worry if you’re not an artist or a writer; anyone can have a portfolio. An eportfolio (electronic portfolio) is a collection of work displayed in the form of documents, images, audio clips, and video clips. Choose your best work to include in your portfolio—papers, projects, posters, videos of presentations, or photos of you volunteering for a charitable organization. You can publish the eportfolio to a cloud service. These allow you to give your interviewer a web address to check out your work during or after the interview.

Your eportfolio will show who you are and will help leave a mark in the mind of the interviewer. However, it takes time to create a good portfolio, so don’t throw something together just to have it for an interview. The portfolio is meant to help you stand out and put you in a positive light, not hinder you by exemplifying rushed or shoddy work.

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