One of the users of Cisco’s IoT product is the Canadian company in British Columbia, BC
Hydro. The company is responsible to supply energy to an extensive list of customers including
industrial, commercial, and residential consumers. Earlier, the company struggled with its tra-
ditional machinery where it dealt with the following challenges:
• Difficulty in the provision of dependable and premium quality services,
• Struggling to monitor and engage in the automation of its systems from the outside of
its plants, and
• Streamline its operations via a fully-connected infrastructure.
At the time of adversity, BC Hydro chose Cisco’s IoT solution. The solution consisted of
Cisco’s AMI (Advanced Metering Infrastructure) and Field Area Network which assisted
the utility to develop a “smart grid”. Other components of Cisco included Cisco’s Identity
Services Engine, NOS (Network Optimization Advanced Services), and PDI (Planning,
Design, and Implementation). The solution not only succeeded in linking all the devices
and IoT-based equipment of the utility but also bolstered the cybersecurity via the intro-
duction of “connected firewalls”.
Salesforce
Salesforce combines the capabilities of IoT and big data to create huge networks of connected
devices where its non-IT target audience carries the advantage of easily carrying out basic modi-
fications to customize their systems. Salesforce IoT solution is called Sales IoT Cloud.
Things with
Sensors &
Actuators
SalesForces
Service Cloud
SalesForces
Sale Cloud
Data Analytics
Real-Time
Processing
Database
Management system
Data FilteringData Streaming
Big
Data
Saleforce IoT cloud
It runs on the back of an event-processing engine, which is known as Thunder. Thunder is
designed on the back of the following Apache’s technologies:
30 Internet of Things
Internet_of_Things_CH02_pp027-054.indd 30 9/3/2019 10:12:41 AM
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