Summary

CRM has already developed a thriving community that functions both online and off. Until Microsoft CRM develops its own following, the existing communities can provide support to those just entering the field, or just starting to use software to do their jobs. Even after Microsoft CRM grows its own community, the broader field will still have much to offer. As you begin to work with Microsoft CRM, remember that you can always turn to community resources for help, idea sharing, inspiration, and encouragement.