Summary

Hiring a consultant to help you with your Microsoft CRM implementation doesn't have to be a daunting task. If you get clear about your needs and requirements up front, be sure to check out your candidate's credentials and pay attention to the chemistry between you. A well-selected consultant can bring much-needed expertise to your project. Depending on the size of your project, you might want to consider a mix of independent and certified consulting expertise. Although certification is valuable, independent experience with the technologies you're using in general can also be quite helpful, especially on larger and more complex projects.