In the design phase of the project, the implementation team should address the following milestones:

• Out-of-the-box capabilities as fitment
• Functional and technical designs for any gaps in the present solution
• The best way of achieving business needs when it is not available out of the box in the solution
• Test scripts spanning: 
  • End-to-end test scenarios for overall solution acceptance
  • End-to-end for a business process area
  • At least one test script per requirement
• Future-state solution blueprint
• Key decision matrix wherein every key decision is documented, explored options are mentioned, and the impact covered

After designing the solution, we should configure the representative capabilities in the configure phase.