A project is successful when the expected outcome is achieved, which is measured by the deliverables. The knowledge of which deliverables are needed in which phase of the project is crucial.

Every phase must have a milestone before you hand it over to the next phase, and its achievement should be measured by the deliverables that resulted from the phase.

Hence, we are showing a diagram as well as calling out several key deliverables across phases in your Dynamics 365 implementation, as follows:

The preceding diagram is from Microsoft Sure Step online, depicting the phases and key milestones along with their deliverables. It documents in diagnostics the phase spans, project charter, project plan, Statement Of Work (SOW), and so on.

Let's now learn about each deliverable in conjunction with its phase.