It is important to select the best-suited integration technology for each of the identified integration requirements. The previous section described the different integration technologies and tools, along with recommendations on their use cases. Depending on the requirements for each integration, different technologies can be used. The following table explains some sample integration points and the recommended integration technologies:
|
Integration point |
Description |
Recommended solution |
|
Product |
The product is created in a custom LOB application. When a product is created or changed in the LOB application, the user should see the same change, in real-time, in Finance and Operations. |
OData service endpoints to create and update product information in Finance and Operations. |
|
Product |
Products and attributes will be stored in Finance and Operations and synced with an e-commerce application. |
Scheduled recurring integration using flat-file or data feeds to synchronize product data as changes occur. |
|
Product on-hand |
Product on-hand needs to be shared with the e-commerce application in real-time. |
Custom services call from e-commerce applications to Finance and Operations. |
|
Price list |
The price list will be mastered in Finance and Operations and will be updated on the e-commerce application. |
Recurring integration to export price list changes at a scheduled interval or data feeds to send changes as they occur. |
|
Customers |
The customer can be created or updated either on the Dynamics 365 for Sales (such as address) or updated in Finance and Operations (such as credit limit) and synced in both the systems. |
Dual-write. |
|
Sales orders |
Orders will be created in the Custom LOB application and created or updated to Finance and Operations. Sales order status updates such as shipment confirmation, invoices, and payment applications need to be synced to the custom application. |
Batch data APIs to create or update sales orders in Finance and Operations. Business events to provide near real-time status updates of the orders. |
|
Sales orders |
A self-hosted customer portal where customers can check the status of their orders. Order status information is maintained in Finance and Operations. |
OData service endpoints to read order status information from Finance and Operations. |