Class Preparation and Personal Study

To help you to prepare for class, perform the activities outlined in this section. Performing these activities will help you to significantly enhance your classroom performance.

Reflecting on Target Skill

On page 131, this chapter opens by presenting a target skill along with a list of related objectives outlining knowledge and understanding that you should aim to acquire related to that skill. Review this target skill and the list of objectives to make sure that you’ve acquired all pertinent information within the chapter. If you do not feel that you’ve reached a particular objective(s), study related chapter coverage until you do.

Know Key Terms

Understanding the following key terms is critical to your preparing for class. Define each of these terms. Refer to the page(s) referenced after a term to check your definition or to gain further insight regarding the term.

  1. decision 133

  2. programmed decision 133

  3. nonprogrammed decision 133

  4. scope of the decision 134

  5. consensus 135

  6. relevant alternative 136

  7. rational decision-making process 136

  8. paradox of choice 138

  9. inclusion 138

  10. exclusion 138

  11. bounded rationality 139

  12. satisfice 139

  13. intuition 140

  14. heuristics 140

  15. bias 140

  16. risk 141

  17. uncertainty 141

  18. probability theory 141

  19. expected value (EV) 141

  20. decision tree 142

  21. brainstorming 144

  22. nominal group technique 145

  23. Delphi technique 145

Know How Management Concepts Relate

This section comprises activities that will further sharpen your understanding of management concepts. Answer these essay questions as completely as possible.

  1. 6-1. Describe the primary steps involved in the rational decision-making process.

  2. 6-2. What is the relationship between bounded rationality and satisficing?

  3. 6-3. Describe the relationship between “System 1” and “System 2” decision-making processes.

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