- Full-Circle Learning MyLab™: Learning Full Circle for Marketing, Management, Business Communication, Intro to Business, and MIS
- Modern Management concepts and skills
- Modern Management concepts and skills
- Brief Contents
- Contents
- Preface
- About the Authors
- Part 1 Introduction to Modern Management
- 1 Introducing Modern Management Concepts and Skills
- Part 2 Modern Management Challenges
- 2 Managers, Society, and SustainabilityManagers, Society, and Sustainability
- Target Skill
- Fundamentals of Social Responsibility
- Social Responsiveness
- The Social Audit Challenge
- The Philanthropy Challenge
- The Sustainable Organization Challenge
- Managers and Ethics
- Challenge Case Summary
- Developing Management Skill
- Class Preparation and Personal Study
- Management Skills Exercises
- Endnotes
- 3 Management and Diversity
- Target Skill
- Defining Diversity
- Advantages of Diversity in Organizations
- Challenges that Managers Face in Working with Diverse Populations
- Strategies for Promoting Diversity in Organizations
- How Managers Promote Diversity
- Challenge Case Summary
- Developing Management Skill
- Class Preparation and Personal Study
- Management Skills Exercises
- Endnotes
- 4 Managing in the Global Arena
- Target Skill
- Fundamentals of International Management
- Categorizing Organizations by Level of International Involvement
- Multinational Corporations
- The Workforce of Multinational Corporations
- Management Functions and Multinational Corporations
- Transnational Organizations
- International Management: Special Issues
- Challenge Case Summary
- Developing Management Skill
- Class Preparation and Personal Study
- Management Skills Exercises
- Endnotes
- 2 Managers, Society, and SustainabilityManagers, Society, and Sustainability
- Part 3 Planning
- 5 Plans and Planning Tools
- Target Skill
- General Characteristics of Planning
- Types of Plans
- Steps in the Planning Process
- Organizational Objectives: Planning’s Foundation
- Management by Objectives (MBO)
- Planning Tools
- Challenge Case Summary
- Developing Management Skill
- Class Preparation and Personal Study
- Management Skills Exercises
- Endnotes
- 6 Making Decisions
- 7 Strategic Planning Strategies, Tactics, and Competitive Dynamics
- Target Skill
- Strategic Planning and Strategy
- Strategic Management Process
- Environmental Analysis
- Establishing Organizational Direction
- Strategy Formulation: Tools
- Strategy Implementation
- Strategic Control
- Tactical Planning
- Competitive Dynamics
- Challenge Case Summary
- Developing Management Skill
- Class Preparation and Personal Study
- Management Skills Exercises
- Endnotes
- 5 Plans and Planning Tools
- Part 4 Organizing
- 8 Fundamentals of Organizing
- 9 Responsibility, Authority, and Delegation
- 10 Human Resource Management
- 11 Changing Organizations Stress, Conflict, and Virtuality
- Target Skill
- Fundamentals of Changing an Organization
- Factors to Consider When Changing An Organization
- Change and Stress
- Change and Conflict45
- Virtuality
- Challenge Case Summary
- Developing Management Skill
- Class Preparation and Personal Study
- Management Skills Exercises
- Endnotes
- Part 5 Influencing
- 12 Influencing and Communication
- Target Skill
- Fundamentals of Influencing
- Emotional Intelligence
- Communication
- Interpersonal Communication
- How Interpersonal Communication Works
- Successful and Unsuccessful Interpersonal Communication
- Barriers to Successful Interpersonal Communication
- Feedback and Interpersonal Communication
- Gathering and Using Feedback
- Achieving Communication Effectiveness
- Verbal and Nonverbal Interpersonal Communication
- The Importance of Nonverbal Communication
- Interpersonal Communication
- Interpersonal Communication in Organizations
- Encouraging Organizational Communication
- Challenge Case Summary
- Developing Management Skill
- Class Preparation and Personal Study
- Management Skills Exercises
- Endnotes
- 13 Leadership
- Target Skill
- Defining Leadership
- Early Approaches to Leadership
- More Recent Approaches to Leadership
- A Special Situation: How Leaders Make Decisions
- Leaders Changing Organizations
- Leaders Coaching Others
- Leadership: Emerging Concepts for Modern Times
- Challenge Case Summary
- Developing Management Skill
- Class Preparation and Personal Study
- Management Skills Exercises
- Endnotes
- 14 Motivation
- Target Skill
- Defining Motivation
- Process Theories of Motivation
- Content Theories of Motivation: Human Needs
- Importance Of Motivating Organization Members
- Strategies for Motivating Organization Members
- Challenge Case Summary
- Developing Management Skill
- Class Preparation and Personal Study
- Management SkillS Exercises
- Endnotes
- 15 Groups and Teams
- Target Skill
- Groups
- Kinds of Groups in Organizations
- Managing Work Groups
- Teams
- Stages of Team Development
- Challenge Case Summary
- Developing Management Skill
- Class Preparation and Personal Study
- Management Skills Exercises
- Endnotes
- 16 Managing Organization Culture
- Target Skill
- Fundamentals of Organization Culture
- Functions of Organization Culture
- Types of Organization Culture
- Building A High-Performance Organization Culture
- Keeping Organization Culture Alive and Well
- Challenge Case Summary
- Developing Management Skill
- Class Preparation and Personal Study
- Management Skills Exercises
- Experiential Exercises Exploring the Values of New Recruits
- You and Your Career
- Building Your Management Skills Portfolio
- Skills Activities
- Endnotes
- 12 Influencing and Communication
- Part 6 Controlling
- 17 Controlling, Information, and Technology
- 18 Production and Control
- Target Skill
- Production and productivity
- Quality and Productivity
- Operations Management
- Operations Control
- Operations Control Tools
- Challenge Case Summary
- Developing Management Skill
- Class Preparation and Personal Study
- Management Skills Exercises
- Endnotes
- Appendix 1 Managing History and Current Thinking
- Target Skill
- The Classical Approach
- The Behavioral Approach
- The Management Science Approach
- The Contingency Approach
- The System Approach
- Learning Organization: A New Approach?
- Challenge Case Summary
- Developing Management Skill
- Class Preparation and Personal Study
- Management Skills Exercises
- Experiential Exercises
- Appendix 2 Management and Entrepreneurship: Handling Start-Ups and New Ventures
- Target Skill
- Fundamentals of Entrepreneurship
- Types of Opportunities
- Opportunity Identification
- Opportunity Evaluation
- Opportunity Exploitation
- Financing Exploitation
- Corporate Entrepreneurship
- Social Entrepreneurship
- Challenge Case Summary
- Developing Management Skill
- Class Preparation and Personal Study
- Management Skills Exercises
- Experiential Exercises
- Appendix 3 Encouraging Creativity and Innovation
- Target Skill
- Creativity
- Creativity in Individuals
- Increasing Creativity in Organizations
- Innovation and Creativity
- The Innovation Process
- Catalyst for Creativity and Innovation: Total Quality Management
- The Quality Improvement Process
- Challenge Case Summary
- Developing Management Skill
- Class Preparation and Personal Study
- Management Skills Exercises
- Experiential Exercises
- Glossary
- Author Index
- Subject Index