Endnotes

  1. 1. Steve Minter, “The iGeneration Comes to Manufacturing (We Hope),” Industry Week (December 2013): 18–23; GE Lighting, “Maryrose T. Sylvester, President and CEO, GE Lighting,” GE Pressroom, http://pressroom.gelighting.com, accessed March 3, 2014; Grant Segall, “Maryrose Sylvester of GE Lighting Glows about Our City: My Cleveland,” Cleveland.com, December 5, 2013, http://blog.cleveland.com; Dan Alexander, “Big Business Bets on Education, Turning Factories and Corporate Campuses into Schools,” Forbes, December 9, 2013, http://www.forbes.com; Mariko Nobori, “Tutoring and Mentorship Brings Authentic Learning to MC2 STEM High School,” Edutopia, February 27, 2013, http://www.edutopia.org; “GE Ranked 10 in 2013 Diversity MBA 50 Out Front Companies for Diversity Leadership,” DiversityMBA, August 21, 2013, http://diversitymbamagazine.com; General Electric Co. (GE), “Why GE,” GE careers page, http://www.geconsumerandindustrial.com, accessed March 3, 2014; GE, “Empowering Employees to Be Successful,” GE Citizenship, http://www.gecitizenship.com, accessed March 3, 2014; “GE Adds Jobs in Illinois, Ohio at Lighting Plants,” Bloomberg Businessweek, August 22, 2013, http://www.businessweek.com; GE Lighting, “GE Lighting Broadens Colorado Footprint with New Site in Longmont,” news release, February 18, 2014, http://pressroom.gelighting.com; “GE Lighting Celebrates 100th Anniversary,” Electrical Wholesaling (May 2013): 24.

  2. 2. Fortune magazine annually publishes its “100 Best Companies to Work For” list and provides a data cut of the rankings by percentage of minority employees. For the most recent list, see: “100 Best Companies to Work For: Minorities,” Fortune, http://money.cnn.com, accessed April 23, 2010. For a discussion of companies well known for their positive work in the area of diversity, see: Roy S. Johnson’s seminal article “The 50 Best Companies for Asians, Blacks and Hispanics,” Fortune 138, no. 3 (August 3, 1998): 94–96.

  3. 3. “Sexual Orientation in the Workplace,” Report from the British Medical Association (November 2007).

  4. 4. For an article describing the benefits of diversity management, see: Mary Salomon and Joah Schork, “Turn Diversity to Your Advantage,” Research Technology Management 46 (2003): 37.

  5. 5. Judith C. Giordan, “Valuing Diversity,” Chemical & Engineering News (February 20, 1995): 40.

  6. 6. Ann M. Morrison, “Leadership Diversity as Strategy,” in The New Leaders: Guidelines on Leadership Diversity in America (San Francisco: Jossey-Bass, 1992), 11–28.

  7. 7. Sabina Nielsen, “Top Management Team Diversity: A Review of Theories and Methodologies,” International Journal of Management Reviews 12, no. 3 (September 2010): 301–316.

  8. 8. Ann Pomeroy, “Cultivating Female Leaders,” HR Magazine 52, no. 2 (February 2007): 44–51.

  9. 9. Frans Johansson, “Masters of the Multicultural,” Harvard Business Review 83, no. 10 (October 2005): 18–19.

  10. 10. Jonathan Moules, “Benefits of Ethnic Diversity Doubted,” Financial Times (February 20, 2007): 4.

  11. 11. For a detailed look at the potential pitfalls of diversity management, see: C. Von Bergen, Barlow Soper, and Teresa Foster, “Unintended Negative Effects of Diversity Management,” Public Personnel Management 31 (2002): 239–252.

  12. 12. William B. Johnston and Arnold E. Packer, “Executive Summary,” in Workforce 2000: Work and Workers for the Twenty-First Century (Indianapolis: Hudson Institute, June 1987), xiii–xiv.

  13. 13. Pew Research: Social and Demographic Trends, “Millennials in Adulthood: The Generations Defined,” http://pewsocialtrends.org/2014/03/07/millennials-in-adulthood/sdt-next-america-03-07-2014-0-06.

  14. 14. Jean Phillips and Stan Gully, Organizational Behavior (Mason, Ohio: South-Western, 2014), 77–78.

  15. 15. Vineet Nayar, “Handing the Keys to Gen Y,” Harvard Business Review 91, no. 5 (May 2013): 40.

  16. 16. Roosevelt Thomas, “Affirmative Action or Affirming Diversity,” Harvard Business Review (1990): 110.

  17. 17. “The Five Groups That Experience the Most Discrimination in the Workplace,” Libel.com, http://www.libel.com, accessed October 22, 2009; Roosevelt Thomas, “Stereotyping Muslims? Know Your Facts,” Knight Ridder Tribune Business News, June 17, 2006, 1.

  18. 18. Michele Himmelberg, “Age Discrimination Alleged,” Knight Ridder Tribune Business News, April 14, 2007.

  19. 19. Rosabeth Moss Kanter, Men and Women of the Corporation (New York: Basic Books, 1977).

  20. 20. Joann S. Lublin, “Bringing Hidden Biases into the Light,” Wall Street Journal, January 9, 2014, http://online.wsj.com; Melissa Korn, “How Racial Stereotypes May Influence Hiring for Top Jobs,” Wall Street Journal, January 10, 2013, http://blogs.wsj.com; BAE Systems, “Diversity and Inclusion: Developing an Inclusive Workplace,” http://www.baesystems.com, accessed March 6, 2014; Tommy Cornelis, “100 CEO Leaders in STEM: BAE Systems,” STEMblog (STEMconnector), July 18, 2013, http://blog.stemconnector.org.

  21. 21. American Bar Association, “Legal Outreach Is Model for Diversity Pipeline Success,” press release, http://www.abanow.org., accessed February 6, 2010.

  22. 22. Rosabeth Moss Kanter, “Numbers: Minorities and Majorities,” in Men and Women of the Corporation (New York: Basic Books, 1977), 206–244. For a closer look at the effects of gender-role stereotypes, see: N. Lane and N. Piercy, “The Ethics of Discrimination: Organizational Mindsets and Female Employment Disadvantage,” Journal of Business Ethics 44 (2003): 313.

  23. 23. Tim Hindle, “The Glass Ceiling,” The Economist (May 5, 2009).

  24. 24. Annelies van Vianen and Agneta Fischer, “Illuminating the Glass Ceiling: The Role of Organizational Culture Preferences,” Journal of Occupational and Organizational Psychology 75 (2002): 315.

  25. 25. Susan Webb, Step Forward: Sexual Harassment in the Workplace (New York: MasterMedia, 1991); Susan B. Garland, “Finally, a Corporate Tip Sheet on Sexual Harassment,” BusinessWeek (July 13, 1998): 39; see also: Maureen O’Connor, Barbara Gutek, Margaret Stockdale, Tracey Geer, and Renee Melancon, “Explaining Sexual Harassment Judgments: Looking Beyond Gender of the Rater,” Law and Human Behavior 28 (2004): 69.

  26. 26. Ella Bell, “The Bicultural Life Experience of Career Oriented Black Women,” Journal of Organizational Behavior 11 (November 1990): 459–478.

  27. 27. Tina Vasquez, “New Morgan Stanley Program Focuses on Diversity—Despite Tough Economic Climate,” GlassHammer.com, http://www.theglasshammer.com, accessed March 31, 2010.

  28. 28. For insights on how to manage older employees, see: Carol Hymowitz, “Young Managers Learn How to Bridge the Gap with Older Employees,” Wall Street Journal, July 21, 1998, B1.

  29. 29. Department of Labor Statistics, “Civilian Labor Force by Age, Sex, Race, and Hispanic Origin—1992, 2002, and Projected 2012,” February 11, 2004.

  30. 30. “Time to Start Focusing on Attracting Older Workers,” HR Focus 81, no. 2 (February 2004): 13–14.

  31. 31. “Companies May Lose Older Workers with Shortsighted Policies,” PR Newswire, May 29, 2007.

  32. 32. Jeffrey Sonnenfeld, “Dealing with the Aging Workforce,” Harvard Business Review 56 (1978): 81–92.

  33. 33. Company website, “Walgreens Recognized as Private-Sector Employer of the Year for People with Disabilities,” press release, http://news.walgreens.com, accessed April 15, 2010.

  34. 34. William B. Johnston and Arnold E. Packer, “Executive Summary,” in Workforce 2000: Work and Workers for the Twenty-First Century (Indianapolis: Hudson Institute, June 1987), xii–xiv.

  35. 35. Jean Kim, “Issues in Workforce Diversity,” Panel Presentation at the First Annual National Diversity Conference (San Francisco, May 1991).

  36. 36. Yolanda Conyers, “Great Global Leaders Foster Global Followership,” People & Strategy 26, no. 3 (2013): 9; SuccessFactors, “New Study Sponsored by SuccessFactors Highlights Growing Need for HR Strategies to Fit Diverse, Younger Global Workforces,” news release, January 23, 2013, http://www.successfactors.com; “Sodexo Reaffirms Inclusive Commitments on UN’s Day of Persons with Disabilities,” Thomson Reuters ONE, December 3, 2013, Business Insights: Global, http://bi.galegroup.com; DiversityInc, “Sodexo: No. 1 in the DiversityInc Top 50,” http://www.diversityinc.com, accessed March 3, 2014.

  37. 37. The Holy Bible, Authorized King James Version (Nashville: Holman Bible Publishers, 1984).

  38. 38. J. Stewart Black and Hal B. Gregersen, “Serving Two Masters: Managing the Dual Allegiance of Expatriate Employees,” Sloan Management Review (Summer 1992): 61–71.

  39. 39. Lorri Freifeld, “Step Up!” Training, July 2013, EBSCOhost, http://web.b.ebscohost.com; Leslie Kwoh, “More Firms Bow to Generation Y’s Demands,” Wall Street Journal, August 22, 2012, http://online.wsj.com; PsychTests AIM, “One Size Does Not Fit All: PsychTests.com Research Highlights the Multidimensionality of Employee Motivation,” news release, May 21, 2013, PRWeb Newswire, accessed at Business Insights: Global, http://bi.galegroup.com; Jon Morris, “The Y Factor: How to Nurture Star Qualities in Millennials,” Inc., October 17, 2013, http://www.inc.com.

  40. 40. Gwendolyn Combs, “Meeting the Leadership Challenge of a Diverse and Pluralistic Workplace: Implications of Self-Efficacy for Diversity Training,” Journal of Leadership and Organizational Studies 8 (2002): 1.

  41. 41. Richard Lowther, “Embracing and Managing Diversity at Dell,” Strategic HR Review 5, no. 6 (September/October 2006): 16–19.

  42. 42. Les Donaldson and Edward E. Scannell, Human Resource Development: The New Trainer’s Guide, 2nd ed. (Reading, MA: Addison-Wesley, 1986), 8–9.

  43. 43. www.crackerbarrel.com; Fern Glazer, “Promoting Tolerance,” Nation’s Restaurant News (2012); Nicole Richardson and Malik Singleton, “Cracker Barrel Pays $8.7 Million to Settle Race Case,” Black Enterprise (2004); Ron Ruggless, “Restaurant Companies Need Clear and Concise Policies to Educate Managers on Discrimination,” Nation’s Restaurant News (2008).

  44. 44. Charles B. Eldridge, Paula Park, Abbee Phillips, and Ellen Williams, “Executive Women in Finance,” The CPA Journal 77, no. 1 (January 2007): 58–60.

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