Summary

Workflow, groupware, process automation, and knowledge management are major considerations in the deployment of Lotus Notes/Domino applications. The functionality of workflow makes these types of solutions attainable. Implementing workflow-enabled applications offers many benefits, including the following:

• Reduces overhead and production costs.

• Reduces errors.

• Makes processes more efficient and reduces their cycle time.

• Facilitates the capability to track the status of projects or tasks.

The topics in this chapter will not only assist you passing the certification exam, but will also assist in helping you achieve the outlined goals when designing your own Domino applications.