Customer Service
by David Hatter, Tim Bankes
Lotus Notes® and Domino® 6 Application Development Exam Cram™ 2 (Exams 610, 611, and 612)
- Copyright
- The Lotus Notes Cram Sheet
- A Note from Series Editor Ed Tittel
- About the Authors
- About the Contributing Author
- About the Technical Reviewers
- Acknowledgments
- We Want to Hear from You!
- Introduction
- Self-Assessment
- Typical Notes/Domino 6 Certification Exams
- Notes Domino 6 Application Development Foundation Skills: Exam 610
- Database Management
- What Is a Notes Database?
- Controlling What Gets Replicated
- Creating a Blank Database
- Creating a Design Template
- Creating Database Help Documents
- Creating a Database Icon
- Monitor/Maintain Replication
- Preventing Design Inheritance
- Printing from the Designer
- Setting Database Properties
- Setting Up Design Inheritance
- Setting Up Document Locking
- Troubleshooting Database Access
- Using Design Synopsis to Analyze Application Elements
- Using Design Templates to Refresh an Application Design
- Summary
- Exam Prep Questions
- Need to Know More?
- Application Architecture
- Creating, Modifying, Troubleshooting for Notes Clients
- Understanding Domino Application Architecture
- Executing Requests from the Notes Client
- Using Images in Applications
- Using Tables to Manage Page Layout
- Using the Designer Bookmarks to Organize Projects
- Working with Local Applications
- Summary
- Exam Prep Practice Questions
- Need to Know More?
- Design Elements
- The Domino Designer Integrated Development Environment (IDE)
- Domino 6 Design Elements
- Creating, Modifying, and Troubleshooting Actions
- Creating, Modifying, and Troubleshooting Agents
- Creating, Modifying, and Troubleshooting Views
- Creating, Modifying, and Troubleshooting Folders
- Creating, Modifying, and Troubleshooting Columns
- Creating, Modifying, and Troubleshooting Fields
- Creating, Modifying, and Troubleshooting Forms
- Creating, Modifying, and Troubleshooting Pages
- Creating, Modifying, and Troubleshooting Hotspots
- Creating, Modifying, and Troubleshooting Links
- Creating, Modifying, and Troubleshooting Layers
- Creating, Modifying, and Troubleshooting Navigators
- Creating, Modifying, and Troubleshooting Sections
- Working with Shared Resources
- Summary
- Exam Prep Questions
- Need to Know More?
- Security
- Coding Formulas
- Domino Programming
- The Domino Designer Application and Design Environment
- Working with Basic Formula Language
- Programming Window Titles
- Setting Default Field Values
- Create Translation Formulas
- Create Field Validation Formulas
- Using Hide-When Options to Hide Information on Forms
- Summary
- Exam Prep Practice Questions
- Need to Know More?
- Database Management
- Notes Domino 6 Application Development Intermediate Skills: Exam 611
- Database Management
- Agent Server Document Settings
- Creating a Mail-In Database
- Creating Context Sensitive Database Help
- Using Design to Design an Update Distribution Mechanism
- Using Replication to Design an Update Distribution Mechanism
- Hiding Database Designs
- Managing Multiple Design Elements
- Set Database Properties to Improve Database Performance
- Setting Database Launch Properties
- Setting Up Design Locking
- Setting Up Document Locking
- Setting Up View Logging
- Sign a Database
- Troubleshooting Design Locking
- Use Design Synopsis to Evaluate and Document the Application
- Summary
- Exam Prep Questions
- Need to Know More?
- Application Architecture
- Access Data in an External Domino Database
- Allowing View Customization
- Build a Navigation Structure
- Connecting to External Applications
- Using Form Formulas to Control Form Display in Views
- Design Applications Based on Data Integrity Issues
- Design Applications Based on Design Element IDs: UNID and NOTEID
- Design Applications Based on Graphics Elements
- Design Applications Based on OLE on a Form
- Design Applications Based on Summary/Non-Summary Data Storage
- Design Applications to Optimize View Performance
- Domino Application Architecture
- Set Up Full-Text Indexing
- Summary
- Exam Prep Questions
- Need to Know More?
- Design Elements
- Working with Domino Design Elements
- Creating, Modifying, and Troubleshooting Shared Actions
- Creating, Modifying, and Troubleshooting Shared Fields
- Creating, Modifying, and Troubleshooting Framesets
- Creating, Modifying, and Troubleshooting Outlines
- Creating, Modifying and Troubleshooting In-View Editing
- Creating, Modifying, and Troubleshooting Subforms
- Creating, Modifying, and Troubleshooting Layers
- Column Colors
- Hiding Columns
- Embedded Elements
- Customizing Twisties
- Using Images in Applications
- Using External Files in Applications
- Using Calendar Views in Applications
- Signing Database Design Elements
- Creating Shared Applet Resources
- Creating Shared Data Connection Resources (DCRs)
- Creating, Modifying, and Troubleshooting Profile Documents
- Agents
- Exam Prep Questions
- Need to Know More?
- Security
- Workflow
- Create Workflow-Related Fields
- Create Workflow-Related Forms
- Create Workflow-Related Sections
- Create/Distribute Workflow Tracking Databases
- Create/Set Up Workflow Roles
- Creating Mail-in Databases
- Creating Workflow Applications
- Determine Workflow Control
- Route Documents and Send Links to Documents
- Set Field Access
- Set Form Access: Groups
- Set Section Access: Groups
- Troubleshoot Mail-Enabled Field Problems: Field Attributes
- Troubleshoot Mail-Enabled Form Problems: Workflow-Related
- Troubleshoot Workflow Distribution Problems
- Summary
- Exam Prep Questions
- Need to Know More?
- Programming
- Domino Programming
- The Domino Designer Application and Design Environment
- Designing Applications and Choosing Appropriate Coding Options
- Section Security
- Use Applets to Enhance Applications
- Using In-View Editors
- Designing Applications Based on Conflict Integrity Issues
- Exam Prep Questions
- Need to Know More?
- Database Management
- Notes Domino 6 Application Development Web Applications: Exam 612
- Application Architecture
- Design Elements
- Creating Public Access Agents, Views, and Forms
- Shared Resources
- Creating, Modifying, Troubleshooting Fields for Web Clients
- Creating, Modifying, Troubleshooting Forms for Web Clients
- Creating, Modifying, Troubleshooting Layers
- Creating Links for Web Clients
- Creating, Modifying, Troubleshooting Outlines for Web Clients
- Creating, Modifying, Troubleshooting Pages for Web Clients
- Creating, Modifying, Troubleshooting Libraries: Java, JavaScript, and LotusScript
- Creating, Modifying, Troubleshooting Views for Web Clients
- Creating, Modifying, Troubleshooting JavaScript for Notes and Web Clients
- Creating, Modifying, Troubleshooting Web Agents
- Creating, Modifying, Troubleshooting Framesets
- Embedded Elements: Using Embedded Views
- Embedded Elements: Using File Upload Controls
- Understanding File Protection Documents
- Using Forms to Inherit Document Contents on Both Notes and Web Clients
- Using Native Domino Java Applets
- Using Tables to Manage Page Layouts
- Creating View Templates
- Hiding Design Elements from Different Clients
- Using HTML Events on Forms and Pages
- Using HTML Properties on Views
- Personalizing Web Site Experience Using Profile Documents
- Implementing Java Servlets
- Deploying and Utilizing LotusScript for Web Clients
- Summary
- Exam Prep Practice Questions
- Need to Know More?
- Manage and Maintain
- Understanding Server Tasks for Web Browsing
- Using Server Documents to Manage Internet Access to the Server
- Understanding the Types of Global Web Site Settings You Can Define on the Server
- Defining Global Web Site Settings Using the Administration Client
- Setting Up Web Site Rules
- Web Site Rule Documents
- Setting Database Properties for Web Access
- Summary
- Exam Prep Questions
- Need to Know More?
- Programming
- Making Preferred Tools Readily Available to the IDE
- Adding Horizontal Rules to Forms and Pages
- JavaScript
- Deploying a Simple Java Applet on a Web Page
- HTML
- Rendering DHTML in Applications
- Using Domino URL Syntax
- Passing Data from a Web Form to a Web Agent
- Using XML in Applications
- Working with DXL Tools
- Writing Formulas to Support Different Clients
- Using @Commands in Web Applications
- Using @Functions in Web Applications
- Using Weekday to Create Design Elements
- Working with $$Return Fields
- Deploying and Utilizing LotusScript Agents
- Using CGI Variables
- Working with Cookies in Your Applications
- Summary
- Exam Prep Questions
- Need to Know More?
- Security
- Understanding Security Differences Between Web and Notes Client Access
- Planning Application Security Based on Web Authentication
- Determining Secure Sockets Layer Security
- Setting Database Access
- Setting Field Access: Using Encryption
- Controlling CGI Directory Access
- Summary
- Exam Prep Questions
- Need to Know More?
- Practice Exams
- Appendixes
- Index
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